Our Opportunity:

Chewy is seeking a Senior AI Copy Editor with a great foundation in emerging AI technologies to join our Creative Services team in our Boston office! We’re looking for an inspiring leader in the AI space—someone who can prompt, edit, proof, and optimize content across multiple consumer touchpoints. As a self-starter, you’ll help push the Chewy brand forward while balancing work within a fast-paced environment. Collaborating closely with the Creative Services team and cross-functional partners, you’ll be responsible for ensuring AI-generated content meets the brief specifics, aligns with brand voice and tone, and resonates with our consumer cohorts. Attention to detail and clear, confident communication are essential to success in this role!

What You’ll Do:

• Build, evaluate, and refine AI-generated content using defined AI platforms, ensuring grammatical accuracy, clarity, and alignment with brand tone.
• Collaborate with creative teams to maintain consistency across brand voice, tone, and messaging.
• Partner with marketing teams to optimize prompt language and content based on performance metrics such as email open rates, click-through rates, and user engagement data.
• Develop, review, and handle prompt templates to ensure accuracy and support cross-team use.
• Improve our current AI processes to ensure we are staying relevant and in line with standard processes.
• Identify and implement opportunities to improve workflows and drive efficiency through AI integration.

What You’ll Need

• Bachelor’s degree in Communications, Marketing, Creative Writing, or a related field.
• 5+ years of copywriting/copy editing/proofreading experience in an in-house or agency environment.
• 1-2 years of copy-editing experience working with generative AI or an LLM.
• Must have in-depth knowledge of tools such as ChatGPT and Jasper AI.
• Passion for generative AI and its creative potential across content development and storytelling.
• Strong writing skills across formats and channels, including digital, print, social, and email.
• Meticulous attention to detail and the ability to meet high standards of quality and accuracy.
• Ability to balance multiple projects and meet deadlines in a fast-paced, high-volume environment.
• Comfortable working in an agile setting with rapid project cycles (1–2 weeks).
• Excellent verbal and written communication skills, with a collaborative and receptive approach to feedback.
• Strong time management and organizational skills.
• A team-first approach and positive demeanor when working with colleagues, peers, and collaborators.
• Proven success collaborating with cross-functional teams—including copywriters, designers, and marketers—to produce compelling, high-performing AI-assisted content.

#LI-Hybrid

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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