Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

As part of our Professional Services team, the Senior Delivery Manager will lead the end-to-end delivery of complex, high-value projects in India and across the APJ region. This includes the execution of large-scale search, observability, and/or security solutions built on the Elastic technology platform.

This role demands strong project leadership, a proven technical foundation, and a customer-centric approach to ensure success in highly complex, multi-stakeholder environments. The ideal candidate brings deep project management experience, understands structured delivery frameworks, and can guide cross-functional teams while building positive relationships internally and externally.

• Leading the delivery of Elastic-based Observability solutions for enterprise customers.
• Running project governance, including detailed delivery planning, budgeting, risk and issue tracking, customer engagement, and Steering Committee facilitation.
• Driving alignment across cross-functional, multifaceted customer organizations to ensure execution and outcomes.
• Being responsible for teams of up to 15 members, including Elastic consultants, customer personnel, and third-party vendors.
• Coaching and mentoring sub-stream leads and project team members to maintain high standards of delivery and consistency.
• Ensuring timely customer sign-offs at project milestones and managing formal transitions and closures.
• Working closely with Elastic Sales, Engineering, Legal, and Finance teams to align project delivery with contractual and business objectives.
• Managing external service providers embedded in the delivery team to ensure accountability and performance.
• Reporting internally to Elastic leadership, clearly articulating project status, risks, issues, and customer concern paths.
• Contributing to Elastic’s internal knowledge base, consulting methodologies, to support continuous improvement.

• 8 years of experience delivering enterprise-scale initiatives.
• Demonstrable ability to lead delivery across complex enterprise environments with multiple business and technical collaborators.
• Hands-on technical experience implementing IT solutions, ideally related to search, analytics, observability, or infrastructure.
• Strong organizational skills, including experience with detailed delivery plans, governance frameworks, and risk mitigation strategies.
• Confident in facilitating Steering Committees and executive level meetings to drive progress and alignment.
• Effective communicator with the ability to translate technical and delivery details into clear updates for multifaceted audiences.
• Capable of mentoring and leading cross-functional teams across workstreams and phases of delivery.
• Willing and able to work on-site and travel within India or regionally as needed for customer engagements.

• Bachelor’s or advanced degree in Computer Science, Engineering, Business, or a related discipline—or equivalent experience.
• Project management certifications such as PMP, PRINCE2, or Scrum Master.
• Familiarity with the Elastic Stack (Elasticsearch, Kibana), Linux environments, or distributed systems.
• Experience managing third-party vendors and integrating them into delivery processes.
• Passion for open-source technologies and working in a collaborative environment.

#LI-AS3

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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