The Senior DevOps Engineer role is a part hands-on developer, operator, and solutions architect, supporting the business goal of making our clients’ customers’ lives better. Flexibility, communication, and knowledge sharing are all key components of the role, given that you will work with geographically and technically diverse teams. Keeping everyone on the same page as we take evolutionary steps while simultaneously continuing to manage and update current services is not for the faint of heart.

If you’re passionate about automation, resiliency, testing, monitoring, compliance, knowledge sharing, collaboration, and delivering value into your stakeholder’s hands as quickly as possible then this is the ideal role for you.

You will:

• Provide technical tools, test environments, processes, and development support to the client team
• Build and operate client production environments
• Participate in our evolution toward infrastructure as code
• Track usage and capacity plan for hardware and software on an annual basis
• Mentor junior team members in the construction of delivery systems using configuration management and horizontally scalable architectures
• Support incident response for developer tools systems
• Support incident response for client production systems
• Be able to work flexibly including outside of normal business hours

You have:

• 5+ years of web platform administration or operational support experience
• Experience managing and administering Linux systems
• Fantastic communication skills – both written and verbal
• Expertise in shell scripting
• Experience with Git
• Experience using the Atlassian suite of products or comparable
• Proven experience with at least one public cloud service such as Amazon Web Services (preferred), Microsoft Azure, or Google Cloud Platform
• Detailed experience with AWS services such as EC2, ECS, EKS, Cloudfront or API Gateway, or similar services on other platforms
• Proficiency in at least one Infrastructure as Code platform: Cloudformation or Terraform

What We Offer:

• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End of year closure days (not deducted form vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx