OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge  

We are seeking a highly skilled and motivated Integrations Operations Engineer to join our BizTech team. In this role, you will collaborate with various stakeholders and development teams to support our internal integrations. You will contribute to integrations and cloud environment stability and quality by troubleshooting production issues, maintaining runbooks, and fixing issues. You will also ensure operational excellence by managing CICD pipelines and deploying integrations.  

Your Mission 

• Conduct issue research and forensics across our integrations platform and other systems to resolve data-related and integration issues.  

• Collaborate with business stakeholders and developers to understand production issues, analyze system logs, and analyze root cause  

• Create comprehensive documentation, focusing on run documents.  

• Partner with business teams to understand systems like Salesforce, Workday, and Snowflake for troubleshooting and issue resolution.  

• Monitor and maintain integration processes to ensure uptime, reliability, and performance, leveraging appropriate monitoring tools (e.g., Datadog, Coralogix).  

• Enhance and optimize existing integrations through testing automation and continuous improvement processes.  

• Create and maintain standards and documentation for operational processes with the team and our stakeholders.  

• Create and maintain CICD Pipelines in Github Actions for the various integrations.  

• Perform administration, maintenance and support to production systems (Mulesoft, Workday Integrations, AWS, CICD Tools)  

You Are (WIP)  

• Bachelor's degree or Master's degree in computer science, Information Systems, Engineering or related field (or equivalent work experience)  

• 3+ years of experience in system integration, DevOps, or a related engineering role, focusing on business outcomes, operational reliability, and system performance.  

• 3+ years of experience working with enterprise integration platforms (e.g., Mulesoft, Workday Integrations, Boomi, Workato, Snaplogic or similar) in an operations or development capacity  

• 2+ years of experience working logging, monitoring and alerting platforms such as Datadog, Coralogix, and Cloudwatch  

• 1+ years of experience working in a cloud platform such as AWS, GCP, or Azure  

• Should have good working knowledge of cloud-based services such as topics, queues, file storage, serverless functions, and API gateways  

• Experience with version control/source code repository tool Git and GitHub.   

• Proficiency in using CI/CD tools like GitHub Actions, Jenkins, or Azure DevOps to create and manage pipelines  

Extra Awesome(WIP)  

• Experience working directly in Mulesoft (Anypoint Studio, Runtime Manager, API Gateway )  

• Prior experience working with Snowflake and Workday is a plus  

• Experience in scripting with Python is a plus  

• Familiarity with infrastructure as code such as Terraform and Cloudformation  

• Certification in integration platforms like Mulesoft Certified Developer or Workday Integration Specialist.  

• Certification in cloud platforms like AWS or similar.  

• Cross-team collaboration: working closely with developers, business, and management and need to be an effective communicator  

• Problem-Solving Skills: Data Engineers look at an issue that needs to be solved and produce solutions quickly.  

• Growth Learner: Desire to continue to learn about new technologies.  

OneTrust embraces a flexible working model. The underlying “why” for our workplace strategy is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

Each role may have specific flexible, hybrid, or in-office requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.