Senior Manager, IT Infrastructure
About Harry’s
Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē.
The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet.
Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.
The Harry's Inc working model is in-office Tuesday, Wednesday, and Thursday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can’t forget the free products and the opportunity to have some meetings without Zoom!
About the Role
The Senior Manager, Infrastructure will lead our IT department, overseeing the infrastructure of technical operations, managing a team of IT professionals, and setting strategic direction for our organizations technology needs. The ideal candidate will have a solid technical background while being able to manage, mentor and motivate people.
What you will accomplish:
- Deploy and maintain IT policies and systems to support business strategies.
- Analyze the business requirements of all departments to determine their technology needs
- Administer and manage IAM/PAM via IDP, SSO, Zero Trust
- Cloud and on-prem infrastructure technology management
- Google Workspace and Azure Cloud configuration and identity management
- Control budget and report on expenditure.
- Assist in building relationships with vendors and creating cost-efficient contracts.
- End User computing management, and patching knowledge
- Manage Networking technology such as Cisco Meraki, and advanced firewall protocol and connection management (VPN, SDWAN, , VLAN, Rate management)
- Experience with the follow Operating systems, Windows, MAC, Linux
- Monitor performance of tech systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
- Help define IT infrastructure strategy, architecture, and processes.
- Produces and maintains network architecture documentation.
- Maintain and monitor day-to-day operations of network equipment and troubleshoot when needed.
- Mentor and manage a team of IT professionals, offering guidance and training as needed.
- Evaluates, acquires, implements and maintains computer and communications hardware and software that supports the needs of the company.
- Work closely with the Cybersecurity team to deliver Enterprise level secure infrastructure, and software.
- Lead IT projects, including the design and deployment of new IT systems and services.
- Collaboration with global teams to keep the processes and policies consistent across the organization.
- Purchase efficient and cost-effective office communications and connectivity technology.
- Inspect the use of technological equipment and software to ensure functionality and efficiency.
This should describe you:
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- Proven experience as an IT Manager or similar role.
- Experience in analysis, implementation, and evaluation of IT systems and their specifications.
- Network and Systems administration skills, including databases, web applications, datacenter operations and business applications.
- Experience with multi-location business enterprise and technical centralization
- Experience in controlling information technology budgets.
- Experience working in a matrix organization.
- Excellent organizational and leadership skills.
- Outstanding communication abilities.
Here's who you'll work with:
- Reporting to the VP, Enterprise Systems & Global Head of IT
- Executive leadership team at Harry’s
- Working with all other teams at Harry’s, including engineering and data analytics teams
Benefits and perks
- Medical, dental, and vision coverage
- 401k match
- Equity in Harry’s
- Flexible time off and working hours
- Wellness and L&D stipends
- 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
- Up to 20 weeks of pregnancy leave and up to 16 weeks of parental leave
- Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
- Free products from all of our brands
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $150,800-$180,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.