Senior Manager, Sales Development
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
Yext is looking for a talented and dynamic Senior Manager, Sales Development to join our expanding sales team. In this role, you will have the opportunity to manage and direct a team that has an impact on the growth of our business through top of the funnel activities that contribute to the lifeblood of our organization’s revenue.Additionally, you will have the opportunity to help design, build, and scale a world-class Business Development Team in EMEA for one of the world’s fastest growing and most disruptive companies. You will need to leverage your experience, skills, and creativity to help us continue our incredible growth. You will build and measure the success of a high-energy team of SDRs (Inbound) and BDRs (Outbound) in collaboration with management, marketing and marketing team members to plan and execute our goals, strategy and tactics to grow the Yext brand.
This role will sit in the London office and report into our Headquarters in New York.
A Day in the Life
- Recruit and interview top candidates to join the SDR / BDR organization
- On-call coaching with SDR / BDR’s to better their prospecting, outreach, and discovery efforts
- Collaborate with Account Executive Leadership to optimize cross functional efforts
- Work closely with marketing to capitalize on “warm engagement” from demand generation and field marketing initiatives
- Progress BDRs through their sales career by helping them acquire skills necessary for their next play
- Lead group trainings and team meetings with new hires and current team
- Hold BDR team accountable to achieve and exceed their monthly targets
- Hold SDR team accountable to ensure marketing leads are touched within a world class SLA time
What You'll Do
OUTBOUND
- Motivate BDRs to exceed goals through coaching, incentives and development programs
- Maintain key performance metrics and dashboards to help the BDRs focus on maximizing performance
- Collaborate with marketing and Revenue leadership on best practices and initiatives to source new pipeline in greenfield accounts
- Nurture professional development of BDRs
INBOUND
- Drive improvements in core sales funnel KPIs, with a focus on driving business goals for each of our business units, by optimizing our processes, toolset, messaging, etc.
- Collaborate closely with our demand generation team to devise smart, high-performing nurture flows that communicate our unique brand and inspire action
- Lead cross functional collaboration with Demand Generation, Field Marketing, and all teams in the Revenue organization to ensure seamless customer experience and a unified sales approach.
- Ensure accurate and timely reporting is in place across different CRM applications.
- Identify, design, and implement new processes designed to optimize business performance at a high-growth company.
- Ensure correct usage of CRM and other sales applications.
What You Have
- BA/BS degree or equivalent work experince
- Ideal candidate will have a high desire to build a career in Sales Leadership
- 3+ years in the BDR / SDR function or relevant work experience
- Demonstration of leadership in a prior role
- Ability to work in fast paced environment
- Excellent verbal and written communication skills including high-level communications with internal and external contacts
- Exceptional ability to organize work and tasks; attention to detail and excellent follow-through
- Demonstrate a passion for learning new things and continuous improvement
- Leadership skills and the ability to inspire
#LI-AB1
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.