We’re looking for a creative, self-starting Senior Production Writer who thrives in a fast-paced environment, adapts quickly, and can work independently with minimal supervision. This role requires a mix of organizational skills, attention to detail, and the ability to collaborate with marketing and brand teams. You’ll manage deadlines, foresee potential roadblocks, and make sound decisions under pressure.

As a Senior Production Writer, you’re the bridge between our creative team and the production department. You’ll keep projects moving smoothly, ensuring deadlines are met and client standards are exceeded while working with a team of writers, designers, editors, creative producers, and creative directors to produce deliverables across several channels. 

You will:

• Proofread and update copy decks, ensure design comps match copy, and perform QA checks during staging and post-launch.
• Write SEO and AX copy and handle change requests.
• Collaborate with copywriters, editors, designers, and marketing teams to execute projects.
• Manage the workflow of copy and assets, ensuring they meet client standards.
• Partner with creative leadership to maintain processes and deadlines.
• Participate in post-launch analysis and apply findings to improve future projects.
• Define best practices for content handoffs in collaboration with other teams.

You have:

• 5-7 years of experience ensuring smooth copy flow between creative and production teams.
• Strong copy-editing skills, with an eye for consistency and adherence to style guides.
• Deep knowledge of the creative development process and the ability to collaborate effectively with cross-functional teams.
• A passion for editing and delivering well-crafted messaging.
• Exceptional attention to detail, multitasking abilities, and the flexibility to handle changing schedules.
• Strategic thinking and the ability to manage multiple priorities.
• A positive, solution-oriented attitude and eagerness to learn from others.
• A strong understanding of digital production tools and the ability to learn new ones quickly.

What We Offer

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 13 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx