As a Senior Project Manager at Critical Mass, you will play a key role in delivering innovative digital experiences for one of the world’s most heavily trafficked websites. Partnering with a diverse set of teams—including creative, development, UX, content strategy, and more—you’ll ensure seamless project execution from start to finish.  From managing website maintenance, updates and changes, to collaborating with internal and external partners, your ability to maintain order and precision will be vital.  The ideal candidate thrives in a fast-paced, detail-oriented environment and has a proven track record in multi-channel digital delivery.  We’re looking for someone with marketing agency experience who is adaptable, strategic, and ready to tackle data-driven projects with confidence!

You Will:

• Own full project life cycle: successful project delivery will include full implementation from intake to launch for one or more projects simultaneously
• Prepare estimates and detailed project plan for all phases of the project
• Manage the day-to-day project activities and resources
• Manage ongoing quality control and participate in quality issue resolution
• Oversee finance-related tasks, including budget and burn rate tracking
• Manage multiple stakeholders and collaborate across various disciplines (including strategy, creative, content, tech, production, etc.)
• Provide leadership for the team by building and motivating team members to meet project goals
• Effectively communicate with superiors, team members, clients, and other stakeholders
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence

You Have:

• 4+ years of experience in a marketing agency managing a wide range of digital projects, including site builds, e-commerce platforms, marketing campaigns, websites, microsites, landing pages, and maintenance
• A keen eye for details and proven record of maintaining high-quality standards across all deliverables
• Proficiency with project management tools such as Smartsheet, Wrike or MS Project, office productivity tools such as Keynote, Pages and Numbers, and tracking tools such as Box, JIRA and Confluence
• A deep understanding of project management principles and techniques, including scope, schedule, budget management, resource allocation, reporting, change management, project roadmap development, and revenue forecasting
• Proven experience managing teams and leading client conversations, and demonstrate decisiveness in resolving business problems, making decisions, and identifying priorities
• Practical experience working closely with technical teams, understanding their needs, and translating those needs to the broader team
• Strong financial acumen

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx