The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

The CRM Technologies Team plays a crucial role in optimizing our sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging the power of Salesforce, they ensure that our sales team has the tools and resources needed to effectively manage customer relationships, track sales opportunities, and drive revenue growth.

With their expertise in Salesforce development, customization, and integration, the CRM Technologies Team continuously works to enhance our CRM platform to meet the evolving needs of our business and customers. They collaborate closely with stakeholders across various departments to understand requirements, design solutions, and deliver high-quality CRM solutions tailored to our specific business objectives.

• The Senior Quality Engineer will play a crucial role in ensuring the quality and reliability of our Salesforce-based applications
• This role requires a deep understanding of Salesforce, strong experience with Selenium for test automation, proficiency in CI/CD practices, and programming skills in Python or Java
• Candidate will be responsible for designing, implementing, and maintaining automated test scripts, as well as contributing to the continuous improvement of our QA processes
• Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables
• Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions
• Ensure appropriate controls and documentation are followed to create an effective control environment

• Collaborate with cross-functional teams, including developers, business analysts, and product managers, to understand requirements and develop test plans / test cases
• Develop, execute, and maintain automated test scripts using Selenium to ensure the quality of Salesforce applications
• Design and implement CI/CD pipelines to integrate automated testing into the development process
• Perform thorough regression testing to ensure application stability after code changes
• Analyze test results, identify defects, and work with the development team to resolve issues
• Participate in code reviews and provide feedback on testability, reliability, and performance
• Develop and execute comprehensive test plans and test cases, both manual and automated, to ensure the highest level of quality
• Conduct performance and load testing to identify potential bottlenecks and ensure the scalability of applications.
• Implement and manage test data management processes to ensure consistent and reliable test data across all environments
• Collaborate with the DevOps team to enhance and maintain the CI/CD pipeline, ensuring seamless integration and deployment of code changes
• Monitor and report on test coverage and quality metrics to identify areas for improvement and drive quality initiatives
• Lead and participate in defect triage meetings to prioritize and manage defect resolution
• Develop and maintain detailed documentation of test procedures, test scripts, and test results
• Provide training and support to team members on best practices for test automation and quality assurance
• Advocate for quality and champion initiatives to improve the overall development and release process
• Ensure compliance with regulatory requirements and industry standards in all testing and quality assurance activities
• Engage with stakeholders to gather feedback and continuously improve the QA process to meet the evolving needs of the business
• Mentor and guide junior QA engineers, providing technical leadership and support
• Continuously evaluate and improve testing processes, tools, and methodologies to enhance overall QA efficiency
• Stay up-to-date with the latest industry trends and best practices in test automation and Salesforce development

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• 8+ Years of Salesforce Testing Experience
• 5+ years of Test Automation experience, Proficiency in Selenium WebDriver and creating automated test scripts
• Solid understanding of software development life cycle (SDLC) and agile methodologies
• Proficiency in Python or Java for writing and maintaining test scripts
• Experience with other test automation tools and frameworks is a plus (e.g., TestNG, JUnit, Cucumber)
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, process automation, reporting, etc.)
• Experience with CI/CD and deployment techniques in Salesforce
• Knowledge and experience with Agile and DevSecOps methodologies
• Experience in reengineering implementations as well as code refactoring and optimization to increase performance
• Proven analytical and problem-solving ability to grasp concepts quickly and deliver results against ambitious timelines
• Excellent communication skills to connect with team and stakeholders to handle a full application development cycle
• Salesforce Basic and Advanced Certifications 

• In 3 months, you will have acquired complete knowledge of the CRM systems and tools at MongoDB and also have a full grasp of the current business process and implementations by working closely with the senior resources in the team
• In 6 months, you will have successfully tested and delivered one or two critical projects in the Salesforce CRM area and become a QA SME by setting up automatic ci/cd pipelines in MongoDB Salesforce systems and implementations
• In 12 months, you will have established successful relationships with our key partners and become the go-to person for any testing requirements related to Salesforce CRM

Work Timings: 4:30PM IST to 12:30AM IST

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

"MongoDB is an equal opportunities employer"