The function of the Sportsbook Customer Risk Team Lead is to ensure that the sportsbook customer base is optimized for maximum profitability in order to stimulate growth in the business. This is achieved through a suitable time efficient segmentation of sportsbook customers. As a Team Lead, you’ll be contributing towards setting up clear procedures and elevating the overall quality of the team. 

• Identify anomalies and emerging trends through customer activity and addressing them to the responsible team 

• Manage Sportsbook Customers and with an analytical approach, you ensure an optimised customer setting 

• Mitigating risks from an AML perspective, Integrity matches and questionable customers 

• Making sure team queries and requests are handled adequately and in a timely manner 

• Active involvement in the hiring process for new members in the Sportsbook Customer Risk Analysis Team - Bogota 

• Taking on a mentoring role as well as being involved in the journey for new recruits starting in the team.  

• Active involvement in new strategies, and tools to optimize the customer management process 

• Working closely with the Sportsbook Customer Risk Manager 

• An excellent understanding of Sportsbook betting, Sportsbook principles and Sportsbook Risk Fundamentals 

• Determined and adaptable attitude with a strong passion for the sports betting industry 

• Detail-oriented and strong analytical skills, whilst maintaining quality and accuracy 

• Solid knowledge in Microsoft Office applications, primarily Microsoft Excel 

• Strong Team Spirit. We work as one single unit 

• 5-years’ experience in a sportsbook environment or 3-years’ experience in a sportsbook risk role 

• Like any other Sportsbook Trading role, our schedule revolves around the worldwide sporting schedule, therefore includes nightshifts, weekends, and public holidays 

• University degree, preferably in an analytical field.

• Manual trading experience in any of these sports: US Sports, Ice-Hockey, Basketball, Volleyball, Handball, eSports.

• Excellent organizational skills.

What we offer

We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.

At Betsson we like differences. It’s clear for us that we benefit from diversity and that we as a company become stronger and more competitive when hiring people with varying backgrounds, experiences and cultures.