We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

Today we are an Engineering team of 80+, with offices in Copenhagen HQ, London, and Edinburgh. You can choose to work from the office, flex, or remotely (Denmark or UK). No matter the case we'll help you set up your workstation and make sure you have the opportunity to connect with your team.

 

At Trustpilot, we work and deliver as a team. The environment that we cultivate includes working with great people who support each other every step of the way while at the same time encouraging you to bring your A-game every day. Everyone’s opinion matters, and you can help come up with the next big idea that will bring Trustpilot forward. Join our team and shape the way we work. Are you up for the challenge?

 

What you’ll be doing:

• Own the delivery of major initiatives and balance delivery with sustainable engineering practices
• You bring together the work of many teams and individuals into a cohesive, achievable plan that aligns with the goals and deadlines of the company
• You use your expertise to improve Trustpilot’s capabilities in your domain
• You devise, apply, and share novel and nuanced ways to ensure the quality, production readiness, and continued health of complex systems.
• Manage and mitigate high-risk elements of initiatives, effectively communicate issues, risks, and dependencies with stakeholders
• Collaborate with the engineering leadership to engage, develop, and retain talent
• You actively share your knowledge and seek opportunities to teach others about your domain

Your experience has given you:

• Several years of Fullstack Software Engineering experience 
• In-depth expertise with cloud services, such as AWS
• Comprehensive knowledge of Agile Methodology
• Experience delivering scalable systems that solve complex technical challenges 
• Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across diverse teams
• Experience helping other engineers grow and develop their technical skills 
• A desire to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way
• A customer-centric and solution-oriented mindset with a bias to action
• You enjoy cloud and SaaS platforms and enjoy leveraging the services it provides
• The ability to easily communicate complex problems to a diverse group of stakeholders
• Experience with CRMs and financial tools is a plus

Who you are:

• You are a lifelong learner across all areas - technology, ways of working, etc.
• You constantly look to raise the bar for yourself and those around you in everything you do.
• You are a leader who sets the standard, not just through code, but through the day-to-day work, the culture, and values you promote.
• You believe that diversity in teams makes a difference
• You promote a culture of continuous feedback and learning

Some relevant technologies and services we use (this is informative, not requirements):

• Infrastructure: AWS (ECS, Lambda, SNS, SQS, ...), Docker, CloudFormation
• Languages: Typescript, Node.js, Python
• Frontend: React, Next.js, CSS Modules, SASS, Styled Components
• Database: DynamoDB, PostgreSQL, MongoDB, BigQuery
• Systems: Salesforce, Zuora, Contentful

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.