See yourself at Twilio

Join the team as our next Staff Software Engineer.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

As a Staff Engineer at Twilio Segment Storage Destinations team, you’ll build systems that unlock customer data in new and industry-leading ways. You will collaborate across major product areas of Segment Customer Data Platform (CDP) to lead engineering on highly anticipated features built on top of modern data warehouses. To be successful, you will design, implement, and operate new large scale distributed systems while acting as a multiplier to the greater business unit helping support key strategic engineering initiatives.

We iterate quickly on these products and features and learn new things daily — all while writing quality code. We work closely with product and design and solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact — this is the place for you.

Responsibilities

In this role, you’ll:

• Design and build the next generation of Storage Destinations Platforms, process billions of events, and power various use cases for Twilio Segment customers.
• Build high-performance data pipelines using Go and Kafka
• Ship features that opt for high availability and throughput with eventual consistency
• Support the reliability and security of the Storage Destinations platform
• Build and optimize globally available and highly scalable distributed systems
• Participate in an on-call rotation to support our business-critical infrastructure

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of experience writing production-grade code in a modern programming language
• Experience in architecting reliable distributed systems, with an emphasis on high-volume data management
• Highly effective collaborator who works well with teammates and product partners to deliver completed work on time
• Solid grasp of Linux systems and networking concepts
• Comfortable asking questions and taking initiative to solve problems in a rapidly growing company, where it is often necessary to “draw the owl”
• Excellent written and verbal communications skills

Desired:

• Experience with containerization and container orchestration tools such as Docker and Kubernetes, working experience in AWS EKS is preferred.
• Understanding of the competitive ETL space in cloud data warehousing

Location 

This role will be remote and based in the USA.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $160,080.00 - $200,100.00.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $169,520.00 - $211,900.00.
• Based in the San Francisco Bay area, California: $188,320.00 - $235,400.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.