Title: System Administrator (ClientOps)

A “Magic Quadrant” leader, Ivalua’s solutions work in a complex global economy.  Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration.

All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers. We have fun and we work hard. This is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices.

Responsibilities:

• Analyze, diagnose, troubleshoot and resolve servers, software, network and otherpotential IT build & deployment issues
• Assist in troubleshooting issues as they arise with ability to prioritize
• Provide technical support on-site or via phone or email
• Analyze system, application, network and other logs and identifies potential issues withthe Ivalua Solution
• Communicate and interact effectively with internal stakeholders and team membersabout the issues being troubleshoot
• Collaborate and contribute on technical initiatives
• Create proper documentation, diagrams and other detailed instructions and procedures Qualifications:
• Bachelor's Degree preferably in a computer-related major
• Minimum 5 years of relevant experience
• Experience working with different types of Windows servers in all environments (Dev,Test, Pre-Prod, Prod)

Skills You Need to Succeed:

• Team player attitude, able to collaborate and interact with others in a professional andeffective manner
• High Sense of urgency for production issues
• Ability to prioritize, follow up, work independently or as a part of a team and meetdeadlines
• Proactivity to propose enhancements
• Excellent problem-solving skills
• Some PowerShell/CLI/scripting languages experience
• Ability to debug scripts, analyze, create and modify scripts if needed
• Deep knowledge of Microsoft Windows Server, IIS, ASP.Net Applications, Hosting,
• Good knowledge of client/server and network architecture, XML (web.config), sFTP
• SQL Server mid-level understanding
• Comfortable investigating issues by reading logs, requests, execute root cause analysis
• Ability to interact with the Ivalua IT team members to support, troubleshoot and solvenetwork, protocol, firewall and application software issues
• Communicate clearly and concisely with others, orally and in writing
• Good Computer and network security awareness
• Able to translate technical issues to non-technical audiences for approach, outages,changes, testing
• Detail-oriented and organized, able to pay attention to procedures and create properdocumentation
• The work may sometimes require working out of standard business hours, if needed.

Desirable Skills: 

• Professional Certifications in Microsoft MCSA/MCSE, CompTIA's A or Network a strongplus
• Participation in SOC audit is a plus
• Site-to-Site VPN and whitelisting knowledge
• Good troubleshooting knowledge of x509 certificates, and asymmetric key encryption(TLS, PGP, RSA) and security certificates in general
• Familiarity with SMTP technologies (SPF, DKIM, DMARC, etc)

 Preferred Education:

BS/BA degree in Procurement, Computer science, or a closely related field or foreign equivalent

Check out our video and find outWho We Are! 

Join Ivalua today and procure a great future for your career!

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: System Administrator (ClientOps)

Base Range : 100,000

Additional compensation / rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

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