Technical Implementation Support - North America 

Office based (Manchester) - Monday to Friday

Hours: 1pm – 10pm

Salary: £28,000 OTE

Established in 1998, PHMG has grown from a renowned Manchester-based business to the world’s leading audio branding agency – working with 36,000 clients in 39 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Coca-Cola, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track™ – strengthening their business identity in the most memorable, emotive way.

Responsibilities:

• To provide administrative support to the Implementation Team
• Using SoundPad application to upload mobile voicemail audio for clients
• Calling into clients to perform sound checks on audio we have loaded to check it is playing the correct audio and there are no sound issues.
• Sending hardware out to clients via DHL application
• Uploading On Hold audio to clients phone systems.

What we are looking for:

• Computer literate
• Good communication skills
• Attention to detail and accuracy
• Good telephone manner
• Organised
• Ability to work on own initiative
• Work systematically and accurately in a busy environment

Support | Administration | Implementation | IT | Computing | Hardware | Audio   

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