As the Temporary Head of Global Community Experience Optimization at Wayfair, you will lead an initiative to create global standards and structure to our corporate site operations. The Community Experience team responsible for fostering and nurturing a vibrant and engaged employee community across our global non-supply chain locations. You will shape the strategy and approach to community engagement initiatives including events, facilities management and our employee recognition program to support employee experience, collaboration and understanding and advocacy of the business. At the end of your ~1 year assignment, you will produce a “how to run a corporate office” handbook and train each global location to drive adoption of new SOPs. 

What you’ll do

• Current state assessment and capture of value-add localized nuances at all global corporate sites
• Creation of “how to run a corporate site” handbook including facilities, engagement and employee recognition, and budget and vendor management spanning those areas
• Travel to each of our global corporate locations two times, first to do current state assessment, then later in the year to launch and train sites on the new handbook
• Manage the day to day operations of the existing global team, with two Managers reporting to you and an overall team of ~15

Who you are

• 10+ years of professional experience in program, project or category management; events planning; facilities management or related fields
• Strong project and people management skills; Experience managing global teams
• Excellent communication skills, critical thinking, and strategic abilities coupled with strong operational experience and attention to detail
• Success working with and influencing c-level executives

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.