Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Traffic Manager

Location: Birmingham, England, United Kingdom (3-days a week on site and 2-days a week remote)

This is a newly created role and a great opportunity for a driven, motivated, experienced and exceptionally organised individual to join our clients fantastic Creative Services team to help us reach our next level of growth. The Creative Services team contributes to the development of major campaigns for all the client's brands across all channels. As Traffic Manager you will play a pivotal role, as this position will encompass all areas of our creative services offering. Managing all aspects of workflow and delivery across the whole internal studio to ensure all work is resourced efficiently and produced on time. Working closely with our creative production team, you will organise, manage and coordinate all resources and the distribution of work to meet our business needs and those of our stakeholders. Your key focus will be to develop, change where required and integrate all of our workflows into one seamless process.

• Resource Allocation: Assign tasks and projects to appropriate team members based on their skills, availability, and workload capacity.
• Project Scheduling: Create and maintain project schedules, ensuring that deadlines are met and that there is a clear understanding of project timelines.
• Workflow Management: Review and develop a best practice approach to managing and tracking workflow.
• Communication: Act as a central point of contact between different teams, departments, and clients, ensuring that information flows smoothly and that everyone is informed of project status.
• Prioritisation: Assess project priorities and allocate resources accordingly to meet critical deadlines.
• Problem-Solving: Identify and address potential bottlenecks or delays in project execution and propose solutions to keep projects on track.
• Quality Control: Ensure that projects meet quality standards and that all necessary approvals and reviews are completed before delivery to clients or stakeholders.
• Client Liaison: Communicate with clients or stakeholders regarding project progress, timelines, and any changes or updates
• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues

• Experience of managing the workflow within a creative agency that covers all aspects of content production and copywriting.
• Experience of working effectively with creative teams and a proven background in the production and management of a wide range of teams and projects in varied sizes.
• Exceptionally organised with a passion for driving and optimising resource with a continuous improvement mindset.
• Excellent people & communication skills with the ability to communicate at all levels internally and externally.
• Ability to build strong and effective relationships with internal teams and with strong commercial thinking to drive and increase efficiency.
• Excellent reporting skills with the ability to evaluate workflows, capacity, deliverables and service levels.
• A proactive, flexible & energetic team player who can work calmly under pressure whilst delivering a phenomenal attention to detail.
• Have the ability to manage conflicting opinions and resolve with the company’s best interests in mind, whilst maintaining strong relationships with all stakeholders.
• Be confident at presenting and running regular WIP meetings, kick off meetings with clear and engaging communication skills.
• In such a fast-paced environment you must be intuitive, able to lead and to think on your feet.
• Knowledge and experience of various project management methodologies including Agile
• You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role

Personal Skills

• Excellent time management and multitasking abilities
• Ability to handle high-pressure situations and tight deadlines with professionalism
• Exercise autonomy in decision-making and problem-solving
• Strong leadership and team management skills
• Ability to work independently and as part of a team
• Enthusiasm for the creative industry and a willingness to learn
• Demonstrate a positive and friendly attitude
• Actively participate in company culture and promote engagement

Commercial Awareness

• Ensure profitability and delivery are adhered to for all projects
• Be compliant with our processes & financial management systems

Qualifications/experience

• 5+ years’ experience in a creative studio traffic management
• Solid knowledge of the design process
• Experience of using relevant Project Management, Traffic, Scheduling systems. Experience with Monday.com, Workfront and Microsoft Office is essential.

Req ID: 11692

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations    

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.