About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The role

We’re looking for a customer-centric Transaction Monitoring Analyst to join as a founding member of our newly established Transaction Monitoring team. You’ll be part of the wider Risk Operations team here at GoCardless where you'll help us to deliver an exceptional experience to our fast-growing Customer base, whilst ensuring we protect GC from financial crime risks.

This role will be based out of our office in Riga and working hours will be from 9.00 am - 06.00 pm (Mon - Fri). Some flexibility may be required occasionally. 

We are a 24x7 operation and require our employees to demonstrate a willingness to work on some bank holidays.

Location:

As an office based position with the opportunity to work 1 day a week from home (after the probation period).

What excites you 

• Conducting in-depth investigations into transactions, spotting unusual behaviour and presenting your analysis to internal stakeholders.
• Carrying out enhanced due diligence reviews/complex risk assessments on our higher-risk customers and providing risk-based recommendations.
• Assessing suspicious accounts or behaviours and completing detailed internal SARs (Suspicious Activity Reports) where required.
• Taking ownership of new tools and processes, identifying inefficiencies and driving towards improvement and automation 
• Working as part of a newly established team towards daily / weekly targets, helping build the team culture, knowledge and processes as you go. 

What excites us  

• Strong Transaction Monitoring background and investigations experience. 
• Experience in drafting unusual activity reports and an understanding of AML  typologies and transaction monitoring systems.
• You have a flawless command of English and communicate clearly in speaking and writing, and are happy to support customers via email. 
• You’ve worked as part of a team focusing on transaction monitoring and investigations or within a QC/QA team.
• You're passionate about balancing AML requirements with a great customer experience, explaining our requirements effectively
• You take pride in having strong attention to detail and always see tasks through to completion 
• You're proactive, can pre-empt issues and are a creative problem solver
• You have the ability to keep calm under pressure
• You're comfortable working with internal stakeholders at all levels, upholding our core product & compliance requirements with a problem-solving approach
• Fluency in French, German or Spanish is not a requirement but will be considered an advantage

Salary Range: €1600 - €1900 monthly (Gross)

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave -to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.