Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.As a Travel Coordinator for Jump Trading’s Gift City office, you will focus on coordinating seamless travel for our APAC based employees, in tandem with our core travel support function. As a part of the greater Workplace Services team, you will also provide a white glove approach to employees, contribute to team and location-wide events, assist teams with administrative needs, and so much more.

What You'll Do:

• Travel focused responsibilities:
  • Coordinate logistics with travel, hotel and corporate housing vendors
  • Support tracking of APAC travel via Concur and Jira; manage travel itineraries as needed
  • Communicate traveler volume and activity with Global Workplace Services, PeopleOps and management
  • Partner with internal groups to connect employees visiting the APAC offices with local counterparts in order to have a productive trip to the office/city
  • Be a local point of contact for all things Workplace Experience and work closely with an array of workplace vendors
  • Travel Booking Systems : Experience with online travel agencies, Global Distribution Systems (GDS), and other booking platforms like Concur, Sabre, or Amadeus.
  • Ensure that travel policies and procedures are followed, including budgeting guidelines, travel safety protocols, and company-specific policies.
  • Support the team in resolving travel-related issues or discrepancies that may arise during the planning or execution phases.
• General Workplace Services responsibilities:
  • Serve as an ambassador of Jump’s culture, keeping our core values always in mind
  • Write, review, and distribute location and/or company-wide communications via Slack, Email or Confluence
  • Be proactive and take ownership over maintaining the space, coming up with ideas and solutions, including working with building management on any facilities related needs
  • Collaborate effectively with the Workplace Services team, participating in team meetings and on-going projects
  • Act as a team player by assisting other groups, jumping in on conference room coordination, and covering the front desk as backup when needed
  • As needed, assist with administrative support for other departments including but not limited to light accounting support, compliance document maintenance, new hire onboarding, etc.
• This position requires an early shift, with the potential for occasional weekend remote coverage.
• Other duties as assigned or needed

Skills You’ll Need:

• At least 3 years of experience in travel support and/or office administration, with general travel knowledge being highly desirable
• A Bachelor’s degree
• Experience booking domestic and international air and hotel
• Experience with Concur a plus
• Strong interpersonal skills – an upbeat, client service, can-do attitude
• Excellent organizational skills and meticulous attention to detail
• Strong verbal and written communication skills
• Strong time management and prioritization skills
• Team player, able to take direction as well as show initiative
• Good judgment with respect to sensitive subject matter – able to uphold a strict level of confidentiality
• Ability to work in a fast paced and challenging environment
• Good knowledge of Word, Excel, PowerPoint and Outlook
• Reliable and predictable availability including the ability to be onsite five days a week