Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

The Business Technology Team

The Business Technology (BT) team at Okta is the internal IT organization responsible for the technology infrastructure, applications, and services that empower Okta employees globally. We partner across the business to deliver solutions that drive productivity, collaboration, and innovation. Effective financial management and operational discipline are critical to our success in enabling Okta's rapid growth and ensuring we operate efficiently.

The Workplace Technology AV Engineer role

• Experience with global enterprise communication and collaboration solutions   
• Implement enhancements and remediation of Unified Communications/ Audiovisual hardware & SaaS applications 
• Support and document existing and new enterprise solutions 
• Strong understanding of AV standards for conference rooms: New Office Build, Refresh, and Office Expansions
• Working knowledge of SCCP, SIP, H.323, H.320, WebRTC, and RTMPS protocols for voice/ video calling and streaming, with a solid grasp of Layer 2 & 3 Networking Concepts
• Support the implementation of enterprise conferencing, collaboration, voice, video, webcast, and infrastructure.
• Excellent technical leadership skills include project planning, scheduling, and resource management skills.

What you'll be doing: 

• Support critical objectives Zoom, Video Conferencing Systems & Collaboration Platforms 
• Requires a strong strategic and security-first mindset  
• Help with commissioning and handover of all new conference, specialty, studio, and event spaces 
• Support and maintain the operations of Event Space Technologies 
• Promote cross-functional partnerships with Okta teams working in-region.
• Be open to both international and domestic travel.
• Design, Deploy, and Support AV conferencing and event solutions 
• Provide Administrators SOP and Colleague Training with Documentation 
• Experience delivering API Integrations and systems automations/ workflows 
• Familiarity with different API styles (like REST, SOAP), authentication methods (e.g., OAuth, API keys), data formats (like JSON, XML),
• Partner with Enterprise Security & Network teams to deploy on-premise and SaaS solutions 
• Produced Quick Reference Guide for Colleagues
• Advanced Troubleshooting of SaaS Applications and AV Systems 
• Interact with senior internal and external personnel on event production systems matters, standards, and related projects 
• Provide C-Level Support

What you’ll bring to the role

• Bachelor's Degree preferred in CS, IT, Audiovisual, MIS, related technical 

degree or equivalent 3+ years of relevant experience

• Capability to configure and troubleshoot audio and video equipment in corporate settings or during live events.
• Strong understanding of API integrations and automation workflows 
• DevOps experience is a plus, with expertise with systems and application integrations and automations 
• Experience working with QSC & Crestron equipment, audio DSP’s, and Dante/AES microphone systems.
• Working knowledge of SaaS platforms and AV systems, operations, and maintenance procedures 
• Demonstrate the  ability to build, execute, and complete initiatives with managed oversight 
• UC Platforms and AV Systems Integration is a plus 
• Advanced  understanding of corporate network architecture, management, and networking technologies (WiFi, DNS, QoS, VLANs, etc.) 
• Understanding networking technology, video transmission over networks, and audio/video signal flow.
• Track and document daily to quarterly activities per Okta’s requirements 
• Experience building and maintaining cross-functional partnerships with internal and external teams.
• Strong organizational skills and familiarity with inventory management protocols.
• Experience operating and supporting live events (corporate, hospitality, or other major event venues).

And extra credit if you have experience in any of the following! 

• CTS, CTS-D Certification is a plus 
• Familiarity with software development methodologies such as Agile and Scrum, development tools IDEs, and version control systems.
• Familiarity with AWS framework and architecture 
• Proficiency with Google Suite tools.
• Security Compliance Certification ISC2 
• Familiarity with QSC, Dante, Crestron, Shure, and AV over IP 

#LI-BF1

#LI-Hybrid

Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.