Content Design Manager FTC

Full Time
Any of our offices
2 months ago

We’re making zero carbon happen

We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast. 

We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?

Do great green things with OVO Energy

So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.

Everyone belongs at OVO

Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. 

We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.

Where in the world of OVO will I be working?

You’ll be joining our OVO-wide community of designers and researchers. We help teams see through the eyes of real people – understanding their context, motivations, and needs.We use a variety of tools and methods to make the greatest impact.

What will I be doing?

We are currently seeking a Content Design Manager to join our UX team. You will be responsible for leading a team of content designers to create high-quality, user-centered content that helps our customers to take control of their home energy and reduce their carbon footprint.

Key responsibilities include:

  • Lead and manage a team of content designers to create effective and engaging content.
  • Develop and execute content strategies that support the user experience and business goals.
  • Be the voice of UX content representing the team in business-wide ceremonies and rituals.
  • Collaborate with cross-functional teams to integrate the content strategy into the product design and development process.
  • Establish content standards and guidelines to ensure consistency, quality, and brand voice across all channels and touchpoints.
  • Manage and prioritise content design projects, ensuring timely delivery and adherence to project timelines and budgets.
  • Monitor and analyse content performance metrics, using data to inform content strategy and design decisions.
  • Stay up-to-date with industry trends, best practices, and emerging technologies in content design and user experience.

Is this the job for me?

  • A product thinker - you care about what we’re building and what impact it will have for the user.
  • A people manager with experience managing and scaling teams, fostering culture and nurturing talent
  • Customer-obsessed and a champion for using data and research to inform and validate design decisions.
  • Obsessed about the details, whilst having a birds eye view of how everything connects.
  • A brilliant communicator - you can explain and rationalise the reasons for design decisions and can give and receive constructive feedback.

Brilliant benefits for a world-changing teamOur people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home. For starters, you’ll get 34 days of holiday (including bank holidays). Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans 

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!