Senior Financial Analyst, FP&A

Full Time
Remote - US
2 months ago
See yourself at Twilio

Join the team as our next Senior Financial Analyst, Gross Margin Accounting.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

We are seeking a Sr. Financial Analyst to join our Revenue & CoGS Accounting team. This will be a highly visible role across the Controllership, FP&A, and Product groups helping to bridge the forecast to actual results and ensuring gross margin is optimized. You'll partner with FP&A and Product stakeholder on the Revenue and CoGS forecasts, support Accounting in product segmentation, model the financial impacts of methodology changes, and recommend gross margin optimization initiatives. Additionally, you’ll collaborate across the team to help automate data flows into workpapers, implement operational improvements, and complete other ad hoc projects. 


In this role, you’ll:

  • Be responsible for understanding the core drivers of gross margin at the product level to enable and support accounting accuracy and completeness. Deep dive into metrics and data to deliver actionable analyses. 
  • Build, support, and maintain system integrated workpapers to automate reconciliations, month over month accrual flushes, and predictive and other ad-hoc models to identify areas requiring further accounting analysis.
  • Have strong intellectual curiosity to partner with teams throughout the business to understand the available data and existing models that can be used. Help operationalize and support implementation of various processes across the business.
  • Partner closely with our FP&A team members to understand their forecast inputs to ensure alignment

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 5+ years in operational FP&A, strategic finance, corporate finance, PE or investment banking at either a high-growth technology startup or well-established company.
  • Excels at juggling multiple priorities, is eager to make an impact on the business, and motivated and able to collaborate across cross-functional teams to address complex problems.
  • Driven curiosity about understanding key drivers of a multi-faceted business.
  • Strong communication and interpersonal skills - numbers are key, but a business is built with people. Cross-functional relationships and effective communication to non-financial audiences are critical to make an impact
  • Elite spreadsheet skills - your models are efficient, scalable, and intuitive. You can handle complexity but strive for simplicity, and are able to build for all audiences. Standard processes are second nature.
  • Solution-oriented - able to cut through the noise to identify the core components of a problem, and then drive toward an outcome that optimizes for business impact.

This role will be remote, and based in the US.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

  • Based in Colorado: $90,320 - $112,900.
  • Based in New York, Washington State or California (outside the San Francisco Bay Area): $95,680 - $119,600.
  • Based in the San Francisco Bay area, California: $106,240 - $132,800.
  • This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 




Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at