About Nintex: 

At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

Working in sales

For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you’ll be a part of a supportive and energetic environment that values your expertise and dedication. We’re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture. 

About the role: 

As an Account Director you will be responsible for driving revenue growth and market penetration of the Nintex portfolio across the most strategic and complex customer accounts within the Public Sector & Government within Saudi Arabia. You will own Strategic Segment opportunities end-to-end and are responsible for coordinating resources and managing effective sales campaigns to land the most valuable, high-value customers Nintex serves. 

Your primary goal will be to understand customers' strategic objectives, align our software solutions with their needs, and ensure the delivery of exceptional service. This role requires a deep understanding of our software products, the ability to develop and maintain long-term relationships with customer. You will serve as the primary point of contact, ensuring customer satisfaction. Your strategic insights and exceptional communication skills will be instrumental in driving business success. 

Your contribution will be:  

Account Planning, Management, and Strategy: 

• Develop and leverage relationships within departments at Strategic Accounts to source high-quality opportunities and build diverse relationships within existing customers.
• Develop and implement account plans that outline objectives, strategies, and action steps to maximize customer satisfaction and revenue growth.
• Cultivate and nurture relationships with existing customers who can benefit from future solutions on the Nintex product roadmap and identify cross-sell and upsell opportunities.
• Understand customers' business goals and challenges and align our software solutions to address them effectively.
• Uncover buyer goals and pain points that can be addressed through Nintex offerings and identify a robust set of business drivers that will help build long-term relationships with the customer.

 Sales Presentations and Demonstrations: 

• Utilize strong product knowledge and technical acumen to conduct effective, high-level demos before bringing in Solution Engineers, connecting prospects’ business objectives to specific Nintex solutions.
• Draw on value messaging to conduct product demonstrations and presentations to showcase our software, emphasizing their value and benefits. 

Reporting and Forecasting: 

• Maintain accurate account records, activities, pipeline funnel and sales forecasts in Salesforce
• Provide regular reports on account health, performance, and opportunities to senior management. 

Customer Success: 

• Optimize usage of Nintex products and deployment.  
• Monitor customer satisfaction and address any issues promptly to maintain high retention rates.
• Act as the voice of the customer, conveying their needs, feedback, and priorities to internal teams, ensuring their needs and concerns are addressed promptly to enhance products and services. 

To be successful, we think you need:  

• 10+ years full sales cycle experience within the SaaS industry.
• Proven experience in strategic account management in the SaaS industry (3-5 years).
• In-depth knowledge of the buyer market within Saudi Arabia. 
• Proficient in value messaging and objection handling.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Familiarity with CRM software and account management tools. 

What’s in it for you? 

Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences. 

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days 
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.