About Payoneer

Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.

Payoneer’s digital platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from 200 countries and territories. Leveraging its robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.

Payoneer is a leading fintech company built to disrupt today’s way of commerce. Payoneer has accumulated numerous prestigious accolades, including but not limited to:

Payoneer - one world, one platform, endless opportunities.

About Payoneer China

Ever since its inception, Payoneer China has grown at a blistering speed with 250+ employees serving hundreds of thousands of customers. Payoneer China currently is the market leader in cross border payments for ecommerce, B2B trade, and mobile applications. We are also well positioned to grow our business into other business verticals, delivering a portfolio of products and services.

This is a unique opportunity for talents to participate in a fast moving environment to provide disruptive products and solutions that solve real commercial challenges. It is also a great opportunity to super charge your career and to amplify professional growth, business acumen, and cross industry experience.

Position: Director, HR Business Partner (HRBP) – China

Location: Shanghai, China

About the Role: 

The Director, HR Business Partner (HRBP) for China will play a critical role in aligning HR strategies with business objectives. This position is responsible for driving HR initiatives that support the growth and success of our operations in mainland China. Being a trustable partner of China leadership team, The Director, HRBP will partner with senior leaders to address organizational needs in talent management, performance management, compensation, career development, and employee engagement, ensuring compliance with local regulations and alignment with global standards.

Key Responsibilities:

• Business Strategy and Organization Development:

• Collaborate with regional and global HR teams to develop and implement HR strategies that support business objectives in China.

• Partner with senior leaders to provide data-driven insights and recommendations for organizational design and workforce planning.
• Develop communication and change management plans for organizational changes.
• Support global/market expansion and site launch plans with strategic HR guidance.
• Talent Management and Development:
• Facilitate talent discussions and drive the identification and management of promotions and succession planning.
• Oversee performance management processes, ensuring consistency and alignment with market competitiveness.
• Partner with senior leaders to define and achieve talent-related success metrics, including retention and diversity.
• Partner with the Talent Acquisition team to develop and execute hiring strategies that align with business growth and expansion plans.
• Design and implement training and development programs in collaboration with subject matter experts.
• Employee Engagement and Organizational Health:
• Conduct diagnostics to identify trends and address workplace environment, employee engagement, and retention issues.
• Lead strategic employee relations initiatives and serve as an escalation point for critical topics. Provide coaching and consultation to key leaders when needed
• Monitor organizational health through engagement surveys and other metrics, providing actionable insights to leadership.
• Collaboration and Communication:
• Build strong business relationships with internal stakeholders, acting as the main point of contact for all people-related matters in China.
• Ensure effective two-way communication on standard topics, business needs, and upcoming initiatives.
• Consult with regional or country-specific HR for promotions, compensation, performance improvement, and terminations.
• HR Operations and Compliance:
• Ensure quality and accuracy of HR data through regular audits and process improvements.
• Interpret policies and provide guidance on their application to business leaders.
• Partner with central teams to influence and improve HR services and policies.

Core Attributes:

• Global Mindset: Develop programs and services with a global perspective, ensuring customization for regional needs.
• Ownership and Accountability: Strong ownership and accountability to get things done and resolve or prevent key issues. Ruthless Prioritization: Make effective tradeoff decisions and prioritize work based on effort and impact.
• Data and Analytics: Utilize data to inform decision-making and measure the impact of HR initiatives.
• Mechanistic Thinking: Implement mechanisms to scale operations and enhance organizational capacity.
• Balanced Perspective: Combine detailed analysis with strategic thinking to drive business performance.

Core Traits:

• Trust Building: Build strong relationships with business leaders and employees through clear and direct communication.
• Resilience: Demonstrate grit and determination in the face of challenges and change.
• Progress Over Perfection: Embrace an agile approach, focusing on experimentation and continuous improvement.
• High Judgment: Make informed decisions considering diverse opinions and the broader context.

Qualifications:

• Education and Experience:
  • Bachelor’s degree in human resources, Business Administration, or related field (master’s preferred).
  • Minimum of 10 years of relevant HR experience, with at least 7 years in a senior HRBP role.
  • Proven experience in a global or multinational company, with a strong understanding of Chinese employment laws and regulations.
• Skills and Competencies:
  • Strong strategic thinking and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain strong relationships with business leaders. Proficiency in HRIS and other HR-related software.
  • Ability to manage multiple projects and prioritize effectively in a fast-paced and highly competitive environment.
  • Strong leadership and team management skills.