About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives though the technology we build. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced and we value our people’s curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration. 

About the role:

Nintex Instructional Designers create engaging on-demand training content that enhances the transfer of the knowledge needed to master the Nintex Process Platform and accelerate our customers’ adoption journey. They work with a global team of technical content production specialists, product managers, developers, user experience designers, technical writers, and operations personnel to develop impactful on-demand training content that enhances the understanding, experience, and usage of Nintex products.  

Instructional Designers at Nintex take the initiative to own their projects and can quickly adapt rapidly to change. They take a contemporary approach to on-demand training content development—addressing the user as a person and helping them accomplish their goals (as opposed to simply documenting every button and menu option in the UI). 

They have a natural curiosity, willingness, and ability to learn the Nintex Product Platform and are well-versed in the craft of on-demand training content production. They can manage their projects to completion and communicate with stakeholders regarding status updates. They strive to develop explicit and valuable on-demand training content and proactively work toward developing effective stakeholder relationships and improving team processes, practices, and style guides. 

Your contribution will be:

• Analyze, design, and develop effective and engaging on-demand training material that meets audience needs. 

• Develop training content using sound writing, communication, and technical communication principles and strategies. 

• Act as your own subject matter expert by quickly and effectively learning the Nintex Product Platform. 

• Display a customer-centric attitude and enjoy helping customers learn, adopt our products, and grow their skills. 

• Define problems, collect data, establish facts, and draw valid conclusions to enhance developed content. 

• Work with stakeholders and SMEs to understand, define, capture, and validate their content requirements and propose appropriate content strategies that successfully address the needs of the target audience and involve suitable delivery methods. 

• Prioritize, manage, and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight. 

• Ensure all-around consistency (style, fonts, image/video use, and tone) for all produced content. 

• Perform peer reviews to ensure a high standard of quality and adherence to our team, department, and corporate style guides. 

• Other reasonable tasks as assigned. 

To be successful, we think you need:

• Bachelor’s degree or equivalent experience 

• 5+ years of working experience in technical instructional design 
• Experience with Salesforce, Skuid SFX
• General AppDev Experience

What’s in it for you? 

Nintex employees have the freedom to work how they work best. We are virtual-first across our global workforce. Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.  

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Mindfulness and counseling resources
• Invention/patenting assistance
• Meaningful recognition
• Community impact opportunities
• Multiple tools through which to learn and grow, and an incredible global community 

View more here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization. 

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