📣  A bit about the role.  

Are you proactive, organised, and passionate about creating exceptional office experiences? If so, we’d love to hear from you!

At Butternut Box and Marro, our mission is to bring health and happiness to dogs, cats and their humans—and we carry that philosophy through to our team. We believe a well-run office helps create a happier and more productive environment. As an integral member of the People team, you’ll play a key role in delivering on that mission, ensuring our office runs smoothly, is a welcoming space, and supports a positive experience for everyone who works here.

This is a part-time role, working 25 hours per week, based fully onsite in White City on Mondays, Wednesdays, and Thursdays. Start time is 8am - 5pm (we can be flexible with the finish time)

Key responsibilities

• 🍽️ Office & Kitchen Management: Oversee the daily set-up of breakfast, manage kitchen stock (coffee, milk, tea, snacks), and handle pantry and stationery orders.
• 📦 Supplier & Delivery Coordination: Liaise with suppliers (building management, housekeeping, plant maintenance) and manage deliveries to ensure smooth daily operations.
• 👋 Visitor & Employee Experience: Provide a warm welcome to visitors and candidates, manage visitor registrations, and ensure employees are supported in the office for a positive work experience.
• 💻 Tech & Equipment Support: Assist with basic tech issues (e.g. screens, printers, TVs) and coordinate maintenance for office equipment such as coffee machines, water dispensers, and fridges.
• 🎉 Event & Meeting Coordination: Help organise internal meetings, socials, town halls, and team-building activities to foster a positive, collaborative atmosphere.
• 🛡️ Health & Safety Oversight: Ensure first aiders and fire marshals are up-to-date with training. Support incident and accident reporting, ensuring follow-up actions are completed.

👋  A bit about you. 

• 🚀 You’re the kind of person who loves getting stuck in and thrives when things are moving fast. You’re always ready with a quick solution and love being the go-to problem solver.
• 🤝 You’re a natural people connector – whether it’s making sure everyone’s having a great time at an office social or just making someone’s day with a friendly chat.
• 🗂️ People call you “the organised one” for a reason. You’re the type who keeps things on track, juggling a million things at once without breaking a sweat.
• ⚡ You don’t mind when the unexpected pops up – you’re quick on your feet and know how to handle urgent requests like a pro.
• 💪 You’re comfortable with hands-on work, whether it’s shifting furniture for a meeting or sorting out a delivery. You’ve got the energy and fitness level to keep things running smoothly!
• ✅ You love taking action, and ticking off your to-do list gives you a sense of satisfaction. Owning tasks and getting them done is your superpower.
• 🎯 Our values really speak to you, and you’ve got some cool ideas on how to bring them to life in our office.
• 🐕 Oh, and if you’re obsessed with dogs and/or cats, you’ll fit right in!
• 💻 You’re pretty tech-savvy (no coding required, but you can definitely help with those minor tech hiccups).
• 🏃‍♂️ You’ve got experience in a fast-paced environment, ideally in a similar or related role – or you’re confident your skills are transferable.

🐶 🐱A bit about us.

Butternut Box 🐶

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

Marro 🐱

There are 11 million cats in the UK, and, just like dogs, they are considered a member of the family, so all we want is the best for them. The experience of owning a cat can be stressful, and the food industry has let cats down; what’s available isn’t meeting their needs for both taste and nutrition.

In fact, many cat parents don’t even understand what those needs are in the first place. It’s making cats unhappy and unhealthy, and cat parents feel guilty and deflated.

We know we can be the solution. We are on a mission to deliver fresh, healthy food for cats, direct to their door. Thanks to our expertise in all things cat, we offer an unmatched combination of quality and taste. And our flexible service means cat humans can tailor their order to suit them and their cat’s needs.

As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment.

🙌 A bit about what we offer.

• 25 days holiday based on 39 hours. Since this role is part-time at 25 hours per week, your holiday will be adjusted proportionally. You’ll also get bank holidays and an extra day for each year of service.
• 5 paid 'paws' days per year to support to learning and/or wellbeing
• £500 personal learning & development budget
• Marro / Butternut Box employee discount
• Enhanced parental leave
• Co-working office space.
• Cycle to work scheme
• Pension with NEST
• Private Medical Insurance with Vitality
• Private Dental Insurance with Bupa
• Time off for fertility treatments and pregnancy loss
• Paid sabbaticals for squad members with 5 or more years at Butternut
• Discounted gym access through MyGymDiscounts

❗️A few things to note:

• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• As our business has grown, so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.

#LI-Hybrid