We’re looking for a Product Lead to own the end-to-end user experience across our mobility platform from sign-up to post-ride. You'll drive strategy, define the roadmap, and deliver high-impact features that delight users and scale our business.This role is ideal for someone who thrives in fast-paced environments and wants to shape how people move through cities.

• Define and lead the product strategy across the entire customer journey.
• Use data, user feedback, and business needs to shape the product roadmap.
• Collaborate with the Design, Engineering and Growth teams to deliver user-centric solutions to life. 
• Represent the voice of the customer through feedback loops, NPS insights, and research.
• Define and track key metrics like onboarding conversion, booking rates, and support volume.
• Lead A/B tests and use results to drive product decisions and improve outcomes.
• Collaborate with leadership to align product with the company goals.

• 5+ years in product management, ideally in B2C, shared mobility, transportation, or marketplaces.
• Strong UX and Product Sense
• You’re comfortable with SQL, Amplitude, or similar tools.
• Clear, confident communicator who can rally teams and influence stakeholders.
• Fluent in English (German is a plus).
• Bonus: Experience in CX optimization, a passion for urban mobility and  MILES user yourself.

• Mobility: Choose between monthly MILES credits or the Deutschlandticket. 
• Fitness: Enjoy a subsidized Urban Sports Club membership for your physical and mental well-being.
• Discounts: Access 1,500+ providers for discounts on sneakers, theater visits, and more. 
• Home Office: Enjoy the flexibility of working from our office in Berlin and from home. 
• Retirement: Secure your financial future with our attractive pension plan.
• Growth: We prioritize personal development through knowledge sharing and training opportunities (with the support from our HR Team and the Team Leads). 
• Social Impact: We dedicate a portion of our revenue to support regional social projects, actively contributing to the well-being of society and the environment. #milescharity