Talent Business Partner, Technology
This hybrid position will be based in our Boston office Monday- Thursday, with remote flexibility on Fridays.
Our Tech Talent team is the strategic arm of Wayfair’s People function. We activate business strategy through our greatest asset—our people—by designing, implementing, and scaling programs that attract, grow, and retain top technical talent. As an Technology Talent Business Partner, you will advise Technology (e.g. Engineering, Applied Science, Product, Analytics) leaders (Director-level) and own the people roadmap that enables their organizations to deliver bold, high‑growth outcomes.
Who you are:- Strategic Operator: Owns and executes a holistic people strategy that aligns to business goals, using the right mix of org design, workforce planning, and talent levers to drive impact.
- Detailed Problem Solver: Thrives in ambiguity, demonstrates high attention to detail and anticipates second- and third-order effects across functions/geographies to deliver scalable, people-centric solutions.
- High Judgement Trusted Advisor: Acts as a thought partner to senior leaders (Director-level) with exceptional judgment in navigating sensitive, nuanced, and confidential scenarios.
- Data-Driven Influencer: Builds hypotheses, dives deep into data, and delivers insights that inspire and empower business leaders to take informed action.
- Exceptional Communicator: Synthesizes diverse stakeholder perspectives into clear, actionable plans; communicates with clarity, confidence, and empathy across all levels.
- High-EQ: Demonstrated ability to coach and guide leaders in high-growth, fast-paced, and often ambiguous environments with emotional intelligence and resilience.
- Customer-Centric Partner: Balances urgency with rigor; shows relentless follow-through and a service-oriented mindset that earns the trust of teams and peers alike.
- Mentor & Culture Carrier: Supports and uplifts junior TBPs, serving as a role model and mentor across the broader team ecosystem.
- Curious Business Athlete: Deeply curious about the business, always seeking to raise the bar and connect talent strategy to long-term company growth.
- Architect Scalable Talent Solutions: Collaborate cross-functionally to build and execute org and talent strategies—covering workforce planning, org design, succession, and change management—that address the complexity and pace of a global, matrixed tech environment.
- Be a Trusted Coach: Guide leaders through complex challenges in org design, team dynamics, conflict management, and talent development—shaping high-impact teams through insight and influence.
- Enhance Talent Processes: Collaborate with centralized Talent teams (Total Rewards, Performance Strategy, etc.) to implement cyclical processes and drive improvements for Technology teams.
- Enable People Leaders: Equip managers with practical, data-informed guidance to lead, develop, and hold their teams accountable—raising the bar on performance.
- Navigate the Grey Areas: Provide clear, balanced counsel as you lead nuanced employee relations cases, investigations, and organizational changes—acting quickly with integrity and sound judgment.
- Champion High Performance Culture: Champion feedback, coaching, and development practices that embed a culture of growth, accountability, and continuous improvement.
- Turn Insights into Action to Drive a Better Employee Experience: Leverage employee voice data, listening strategies, and engagement metrics to shape action plans that drive meaningful, measurable impact (i.e. attract, retain and develop high performing talent).
- 5+ years of progressive HRBP/People Strategy/Talent experience
- Demonstrated success influencing Director‑level leaders and above in a matrixed reporting environment
- Strong analytical acumen; comfort with HRIS (e.g., Workday) and data visualization tools (e.g. Visier)
- Working knowledge of U.S. and Canadian employment law and core HR disciplines (e.g. Talent/Employee Relations, Total Rewards/Compensation, Talent Acquisition, Purpose & Inclusion, etc.)
- Bachelor’s degree in HR, Business, Psychology, or related field—or equivalent experience
- 2+ years supporting Technology leaders (e.g. engineering, data science, or product) in Human Resources or Business Partnership role
- Experience working across global or multi‑site technical organizations
- Advanced degree or HR certification (PHR, SHRM‑CP/‑SCP, CHRL)
- Formal training in coaching, organization design, or change management
- Occasional travel (~15-20%) to other Wayfair locations or partner sites.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.