This position can be office-based in Dublin or London.It’s time to bring your best and make your mark. Join Customer Experience at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day. Together, we’re solving real problems for real people.You will be the driving force behind our growth and success in serving companies across two of our core international markets: UK/IE and BLX. The international customer segment is a strategic growth area as it is characterized by strong commercial metrics while still being underserved. This role embodies an entrepreneurial spirit characterized by ownership, accountability, a strong commercial sense, dedication to exceeding customer expectations, and fostering a positive, collaborative environment.

• You ensure the UKI & BLX customer growth team is set up to achieve stretch targets 
• You own our retention and upsell strategy and execution across these two core regions, a diverse customer size (2-2000 employees) and set the direction to achieve company-wide business goals
• You lead and develop a team of up to 8 Growth Managers
• You act as an Ambassador and represent Personio’s UKI and BLX customer base, both towards external and internal stakeholders
• You are willing to be a Hands-on contributor whenever your team and customers need you - also on site with customers
• You align as a business owner frequently with central core functions to constantly optimize efforts across these two core markets (Product & Engineering, Sales Strategy & Enablement, Marketing, Customer Experience, Talent Acquisition)
• You are on top of regional upcoming HR legislations and technological HR needs and communicate them to internal stakeholders timely

• 5+ years of experience in sales and/or account management with a strong international background, preferably in a B2B SaaS environment
• At least 2 years of experience in people leadership with a proven track record of working with and of coaching high performing ICs, either in significant turnaround or fast scale-up environments
• A background in B2B SaaS and prior work experience in a fast-growing technology firm; preferably understanding sales and buying processes in B2B SMB (sub 2000 Employees). 
• Experience in an international environment, managing teams in the UK/I and/or BLX Market 
• A deep understanding of the industry, and market dynamics to make informed decisions and drive revenue growth.
• The ability to structure and process qualitative or quantitative data and the habit to build data-based hypotheses, make conclusions based on data and thoroughly track quantitative results.
• Fluent in written and spoken English, Dutch in addition is a plus

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with 2 (fully paid) Impact Days –  one for an individual project of your choice and one for a company-wide initiative
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
• Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes