National Account Executive- Health and Beauty

Full Time
London, UK
5 months ago

About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

 

About Retail within Harry’s

The move into mass retail came as a result of customer insight. We learned that there were a group of shoppers in the US who preferred to buy products in-store, and Harry’s was missing out by not being in a major retailer. We worked hard to find the most aligned launch partner, and then how to shake up the in-store shaving category. Mass retail launched at Target in 2016 followed by Walmart the following year and has since launched in all major retailers across the US and Canada.

Given such huge success, it was a case of ‘when’ not ‘if’ we go to mass retail in the UK.

In April 2019 we launched with the UK’s No1 Health and Beauty retailer, Boots as our official launch partner. Having transformed Boots’ category performance, we used this platform to further expand and now have presence in all major UK retailers, representing 80% of the market and cementing our position as the No2 brand in UK shave. We further established our credentials as a major grooming brand by expanding into multiple male grooming categories.

About the Team

As we have continued to expand into more retailers, more categories and more markets, our retail business now outweighs that of our DTC offering. The Retail Team is therefore key to driving growth for Harry’s, developing deep relationships with the biggest retail partners in the UK, working cross functionally with internal and external partners across merchandising, marketing, operations and store execution to ensure we deliver Harry’s brand strategy within a Mass Retail setting. 

As Harry’s continues to develop as a Grooming brand, the Retail team will be instrumental to driving thoughtful expansion during the next stage of Harry's UK journey.

About the Role

You will be responsible for implementing retail plans for the biggest customers in the UK, utilising all appropriate levers in order to deliver maximum brand and commercial impact. 

You'll assist the team in delivering profitable growth and best-in-class execution within the channel. To deliver the strongest plans will require a collaborative working style, that positively engages all of Harry’s internal functions, including Brand, Supply and Category. 

The right person will be a natural communicator who can quickly establish relationships in order to drive plans forward and identify new opportunities for growth. They will be commercially-minded and proactive, with a keen eye for detail.

Here's what you'll be responsible for:

Business Planning 

Support the development and implementation of short, medium and long term business objectives and Joint Business Plans (JBPs) that drive exemplary brand and category growth across customers in UK Retail 

  • Weekly analysis of sales data and stock reports to share with the team and recommend action plans based on insight
  • Building strong cross-functional working relationships that allow you to navigate all areas of the business, as well as establishing a network of contacts within the Health & Beauty retailers
  • An opportunity to quickly develop and lead on the P&L and investment plan for a customer 
  • Following promotional activity for relevant brands within Health & Beauty accounts to identify trends, opportunities and potential barriers to growth 

Supporting Customer Account Processes

  • Work in lockstep with the Health & Beauty SNAM, supporting the retail Buying teams on driving forward the plans – always being partnership-driven and agile to opportunities 
  • Directly communicating with the customer to ensure all growth initiatives / business processes are completed on time e.g. new line forms, promotion forms 
  • Tracking sales performance against short/ medium/ long term business objectives 
  • Analyse stock & sales forecasting for relevant retailers, ensuring plentiful stock is available 
  • Measuring the success of growth initiatives (launches and promotions/activations) 

In-store execution & brand guardianship within Health & Beauty

  • Safeguard Harry’s brand position, seeing opportunities to enhance margin, drive brand awareness and consumer engagement & trial
  • Bringing the outside in through store visits and vast store level knowledge
  • Seeking ways to drive forward the Harry’s brand within the Health & Beauty environment, through opportunities for branded fixture and activations 
  • Managing and seeking opportunities to unlock improvements in distribution, shelving and merchandising
  • A keen eye for detail – the ability and the confidence to make the necessary informed and strategic recommendations to course correct when required 

These might describe you:

  • Thrives in a start-up environment, collaborative and excited by the prospect of growing a challenger brand
  • Strong affinity for brands 
  • Willingness to try – maintains optimism in their approach to work and isn’t afraid of setbacks 
  • Attention to detail 
  • Professional, enthusiastic, a cross-functional partner that possess a drive for results
  • Experience within an FMCG is a bonus, but not critical 
  • Good knowledge of the UK trade with an interest in its performance 
  • Strong communication and presentation skills – able to engage and influence within the customer and the Harry’s teams
  • Highly organised, diligent and self-motivated with the ability to excel in a hands-on, fast-paced environment
  • Curiosity – You’re going to be asked to dive in with all parts of the Harry’s UK team, so you’ll need a keen desire to learn
  • You are a learner - always seeking to improve yourself, your team, and the world around you
  • You thrive on direct, honest, and supportive communication
  • You are always thinking about how to help the teammates around you excel
  • You might have experience working within the Health & Beauty sector, but it’s not critical

Who you will work with:

  • Reporting to the Health & Beauty Senior National Account Manager you'll work broadly across the teams, as well as cross functionally within the customers you help run.
  • Specifically:
  • Distribution and Logistics teams for operational and fulfilment needs
  • Design, Sourcing teams for in-store display 
  • Brand for Insights, product innovation and shopper marketing strategy
  • Demand Planning for sales forecasting

 

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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