If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

As the Office Manager and HR Specialist you’re the ultimate Yotpo brand ambassador, impacting various parts of our business. 

Reporting directly to the Vice President and General Manager APAC, the goal is to make Yotpo Australia a best place to work for our teams. You will support key day-to-day management and long term initiatives that will continue to build our presence across APAC and beyond.

You’ll be responsible for a host of varied and super interesting projects that help create a safe, inclusive and engaging environment for our teams. 

• Partner with the global People team on initiatives including recruitment, people experience, new hire onboarding, engagement surveys, etc.
• Partner with the leadership team to help form effective teams, as well as support the leaders and employees with HR needs
• Be responsible for keeping our HRIS (HiBob) systems up to date and accurate
• Lead day to day office logistics, operations, facilities site budget  and administration including office supply orders and stocking, catering orders, snacks/lunches, and hardware 
• Manage the People Experience budget, and lead the planning and execution of team events including: in-office events, department offsites, team lunches, happy hours, end of quarter parties, and more
• Work with Marketing to support with event coordination and logistics, alongside customer experience initiatives
• Shape and build the office experience from the ground up across both logistics and environment/culture  - making sure it’s a great place for the team and external visitors 
• Partner with building maintenance and security and other third parties, including cleaning, HVAC, IT and other facilities vendors, to ensure the office is running smoothly

About you:

• 1-3 years of prior facilities or office management experience (or similar)
• 1-3 years of HR experience
• Self-starter, comfortable taking initiative and seeing projects from start to finish
• Collaborative, positive and team-spirited
• A ‘people’ person with a can-do, positive and humble attitude
• Organized, with a bias to action
• Sound knowledge and experience with Microsoft Office and associated programs
• Excellent interpersonal, oral and written communication skills

Bonus points for:

• Experience in a fast-growing tech start up.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo Australia 🇦🇺

• A monthly wellness budget (minimum of $400)
• 25 Days off each year to do the things you love
• Join a growing team, as we continue to expand across APAC!
• Individualized career development, rewards and recognition. 
• Wellness and philanthropic programming and events. 
• We are working in a hybrid model, 3 days a week from the office
• Meet our hiring team: Adam Ioakim, Maya Goldberg, Jane Vorkunova

You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Yotpo is also committed to diversity, equity, and inclusion, and we want teammates who are similarly passionate about pushing for change in our industry.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.

#LI-Hybrid