BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

What You Will Be Doing 

The Partner Service Director (PSD is responsible for the recruitment, development, management of Service Partners within Service Programs at Pure. Currently the main Partner Service Program is ASP, Authorized Services Partner. The PSD will assess and measure Service performance of qualified Service Partners across Americas’ and Latin America.

The successful PSD will work effectively with the Partner Account Managers (PAM), Regional Sales leaders, GPO (Global Partner Org), channel leadership to successfully develop service capabilities of select Partners to differentiate their Service Offerings and GTM. The role will be expected to participate in developing and executing strategy with top Partners. Whilst Improving the Customer experience provided across Pure Solutions supported and serviced by them. There will be ongoing operational and financial analysis and measurement as well as continuous program and account management of all the Service and Support Programs. 

WHAT YOU WILL BE DOING…

• Create Regional Strategies and lead efforts to enable Partners to provide world class Services and Support 
• Manage and be the main point of contact for existing partners, ASPs 
• Own the recruitment, onboarding and development of Service Partners 
• Coordinate relevant meetings, reviews and assessments of Partners on their Service quality 
• Help develop the program, assets, collateral and marketing of relevant programs, bring to the field 
• Ensure Partners stay compliant to the Service Programs and help them stay compliant. 
• Find and fine tune ways to help Pure and Partners to win/win with profitable business. 
• Provide and or coordinate training, continuous learning and development of our Partners. 

WHAT YOU BRING TO THE TEAM… 

• Self Starter, Critical thinker, Problem Solver 
• Good working knowledge and experience of the US market (international a plus)
• P&L with services, support, consulting, or channel development leadership experience
• 15 years + SW and HW industry vendor and channel programs. 
• Travel up to 30% 
• Proven experience in developing and growing partner relationships, operations and program execution. 
• Ability to work in dynamic challenging and fast paced growth environments 
• Excellent time management, analytical and communication skills 
• A passion for Customer satisfaction, Customer Success. 
• Competitive attitude and strong work ethic, professional representation of Pure 
• This role is located in New York City. Must be willing and able to work in an open office, team environment.

The annual base salary range is: $172,000 - $259,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.This role may be eligible for incentive pay and/or equity.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

#LI-Hybrid #LI-RS 

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.