Platform - Senior Technical Program Manager

Full Time
3 months ago

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

About the role

As a TPM in Elastic Engineering, you will have the opportunity to get in on the ground level of what is a relatively new function at Elastic. As we scale, the need for cross-org and cross-team program management is essential to our mission to continue making Elastic Cloud the best place to run Elastic’s software. You will be working with Platform engineering leadership, to charter, organize and deliver key outcomes as we scale. This role will naturally be carried out in conjunction with key stakeholders and provide effective, high-visibility communications within engineering and platform teams at Elastic. 

The team is diverse and globally distributed, and collaborates on a daily basis over GitHub, Zoom, Google Doc, Jira and Slack. 

What you will be working on

  • Primarily responsible for scoping and delivering large programs end-to-end. Responsibilities include ownership of a program encompassing one or more products, driving program schedules from requirements to release. You will be making appropriate trade-offs to optimize for quality and time-to-market, clearly communicating goals, roles, responsibilities, and desired outcomes to internal and external cross-functional and remote project teams.
  • Balance scope, people and time to ensure program delivery and success. Manage dependencies, anticipate and remove obstacles that slow or preventing programs to achieve their objectives 
  • Work with Product Management to integrate product objectives and roadmap into a larger engineering roadmap and OKRs.
  • Work with engineering leadership to drive consensus and decision-making on key technical outcomes, where your own understanding of the tradeoff factors.
  • Foster a culture of mutual respect, collaboration and consensus based decision-making.
  • As one of our first TPMs, you will also be an ambassador for the role – with the support of engineering leadership, you will have the opportunity to set the standard for this role and pave the way for future investment. 
  • Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments.
  • Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.
  • Collaborate with product managers, designers, and software engineers to build software products. Identify cross-team dependencies to incorporate them into the program planning process.

What you will bring along

  • 5+ years of technical program management experience in a software or technology company
  • Demonstrable ability to influence senior shareholders as well as peers in different disciplines
  • Advanced knowledge of the full life-cycle of enterprise software product development.
  • Experience in software product development planning and providing leadership.
  • Experience working with globally distributed teams of software engineers and business folks in a remote setting.
  • Significant experience in delivery of large-scale software programs and tangible engineering results as a TPM
  • Significant technical experience - you can be rusty, but the role will require a solid grasp of the technical landscape from an engineering perspective.
  • Strong communication skills, both verbal and written, with the ability to adapt the messaging to different perspectives (technical, business) and levels of detail.
  • Strong leadership and problem-solving skills to ensure successful outcomes

Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  The typical starting salary range for new hires in this role is listed below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:$122,300—$193,400 CADAdditional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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