As the Senior Manager - Food Safety & Compliance you will report directly to the Associate Director - Food Safety & Supplier Management in the Upstream Supply Chain Operations Team and will manage a small compliance team.

You will…

• Manage the full supplier audit programme for HelloFresh AU, inclusive of carrying out audits as required.
• Ensure that all audits & supplier visits are closed out on time and in full.
• Manage the full VACCP Programme for HelloFresh AU.
• Manage, in conjunction with the FSQA Category Manager, food safety complaints including responses and follow up activities, including root cause analysis of recurring issues. 
• Manage the customer complaint process from end to end in conjunction with Customer Care.
• Coordinate and execute initiatives related to the ethical trading and other related sustainability policies in conjunction with the Strategic Procurement Team.
• Manage the internal process of external supplier non-conformance reporting, carrying out data analysis to ensure trends are identified and followed up.
• Manage the preparation of reports for Supplier Relationship Management meetings, in conjunction with the FSQA Compliance Coordinator and FSQA Category Technologists.
• Manage compliance reporting for the FSQA function, ensuring reports are prepared on time and issues escalated as necessary.
• Provide Key Cover and management support to the AD Food Safety & Supplier management in the day to day management of FSQA Upstream Team.

You have…

• A food safety and compliance background, with a relevant degree.
• 5+ years food industry experience which has included the management of direct reports.
• Internal and external auditing experience is key for this role, ideally working in a GFSI certificated environment, and a Lead Auditor Certificate is desirable.
• A sound understanding of Quality Management Systems, be familiar with GFSI standard requirements and a good knowledge of FSANZ regulation.
• A HACCP qualification is desirable.
• Excellent planning, prioritisation and organizational skills to manage multiple priorities.

You are…

• Obsessed with food!
• An exceptional written and verbal communicator, and are able to tailor your communication style and content to varied stakeholders
• Demonstrates energy, enthusiasm, commitment, initiative and a can-do flexible attitude
• Embraces change, challenge and working in an autonomous way
• Able to travel periodically to carry out supplier audits.
• Excellent English skills are required.
• Intermediate/Advanced Gsuite and MSsuite skills.
• Adept at data manipulation and analytics.

What you’ll get in return…

• The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
• Company discount - 70% off HelloFresh boxes
• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - monthly internal learning & development 
• A diverse and vibrant international environment.

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia.

Location: Chippendale Head Office / hybrid working environment 

Salary: Competitive salary & employee benefits