Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. 

We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

We have a vision: To give everyone easy access to anything in their cities.

And this is where your ride starts…

YOUR MISSION

We are looking for a seasoned Senior Product Data Scientist to join our Customer Lifecycle Analytics team in our HQ in sunny Barcelona.

At Glovo, our Customer Lifecycle Analytics Team is dedicated to orchestrating seamless and delightful customer experiences throughout their journey. Our mission is to leverage the power of Prime, Promotions, User Lifecycle and Customer Relationship Management (CRM) to create a holistic and personalized approach. By understanding and anticipating customer needs, we aim to build lasting relationships, drive customer loyalty, and maximize customer lifetime value.

As part of the team, questions you will come across frequently are:

• How can we measure the overall impact of our products on customer satisfaction, retention, and lifetime value?
• How can we optimize our promotional strategies in terms of customer segmentation, targeting, and promotion effectiveness?
• How can we quantify the return on investment (ROI) for specific initiatives using a data-driven approach?

THE JOURNEY

• Leverage advanced statistical modelling and machine learning techniques to solve for product and business problems that drive the highest impact.
• Work closely with multi-disciplinary teams to define the product roadmap and strategy, monitor and give visibility of product metrics and KPIs.
• Drive product discovery, formulate data-driven hypotheses and convert them into analysis and actionable insights.
• Owning everything analytics end to end in the product development cycle, from ideation and opportunity sizing to experimentation and post-launch impact analyses.
• Foster strong relationships with stakeholders acting as a strategic and supportive link between the technology, business, and product.

WHAT YOU WILL BRING TO THE RIDE

• 2-5 years of professional experience outside of an academic and internship setting, in a quantitative analysis role, preferably in product facing teams
• A higher education in a scientific discipline such as Physics, Statistics, Computer Science, Mathematics or Economics.
• Knowledge and experience in digital product development and working with diverse stakeholders
• Demonstrable experience with the application of statistical modeling and advanced analytics to provide product-shaping insights and drive decision-making
• Deep theoretical and applied knowledge in at-least one of the following areas: supervised and unsupervised learning, deep learning, reinforcement learning, game theory, statistical inference, bayesian statistics, causal inference, time series analysis, decision theory, mathematical optimisation
• Good understanding of software development and agile methodologies
• Mastery in SQL and statistical programming (Python) and experience working with popular libraries such as Pandas, SciPy, Seaborn, Jupyter/iPython notebooks
• Demonstrated experience in designing and analyzing experiments in digital products (A/B test, multivariate, etc)
• Knowledge of visualization tools like Tableau, Looker, PowerBI
• Excellent spoken and written English

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan *if applicable 
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!) 
• 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. .
• 👪 Enhanced parental leave (*if applicable) 
• 🧠 Online therapy and wellbeing benefits 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!