Senior Program Manager, Entertainment and Consumer Communications

Full Time
San Francisco, CA, USA
2 months ago

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

The Airbnb Communications team delivers campaigns that keep Airbnb front of mind, helping to stimulate word-of-mouth and supporting direct traffic to the site. We’re seeking an organized, passionate and versatile team contributor to support a global Comms team that is developing compelling year-round campaigns to insert Airbnb into a wide range of pop culture conversations. 

The Difference You Will Make:

This role will proactively manage the global roadmap of buzz-worthy campaigns that keep Airbnb front of mind, stimulate word-of-mouth and drive positive sentiment for the brand. This Senior Manager will be a member of the Entertainment & Consumer Communications team specifically supporting the Global and North America Communications sub-team. 

A Typical Day: 

  • Drive the global programming across three pillars in the Entertainment & Consumer Comms team 
  • Collaborate and coordinate with pillar leads to ensure all programs are executed on time and maintain the overall health of the global roadmap
  • Develop and manage master trackers for all live, in progress and completed campaigns
  • Support team operations by working closely with Legal, FP&A, Marketing, and Product to streamline processes, identify and remove blockers 
  • Proactively develop solutions, find efficiencies and improve processes across team operations 
  • Ability to manage key external agency partners and third party vendors, including drafting scopes of works, reviewing proposals, executing contracts, submitting purchase orders and managing invoices
  • Organize, schedule and drive regular meetings with international and cross-functional team members, and as needed with key stakeholders for urgent actionable items
  • Synthesize multiple diverse perspectives into actionable solutions and next steps
  • Work effectively within a high-performing team with evolving priorities and rapidly changing timelines
  • Support the team by developing materials including internal Comms reporting, research and brief development 
  • Adaptable project manager, who brings both pragmatism and creative thinking to their daily role
  • Demonstrate an understanding of Consumer Comms and awareness of pop culture trends

Your Expertise:

  • 7+ years professional experience in Program Management and/or Communications 
  • A passion for travel, pop culture and trends
  • Excellent communication, interpersonal, writing skills and attention to detail
  • Proficient at Keynote and Excel 
  • Experience working with and managing multiple stakeholders on cross-functional projects
  • Proactive self-starter with a proven track record of taking initiative
  • The ideal candidate is proactive, engaged, and solution-oriented

Your Location:

Due to the nature of this position, the successful applicant will need to be based in or near San Francisco, California to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range$150,000—$186,000 USD