About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

Merchants are a key component of the shopping ecosystem on Pinterest today. They help us create experiences where Pinners can discover and engage with a wide variety of brands, products, and shoppable content. As a researcher on the Merchant team, you’ll be challenged to take on work that helps us attract, onboard, activate, and deliver value for merchants at scale on Pinterest. This role is part of our central research team and embedded within the shopping space, working specifically with Product, Engineering, Design, and other cross-functional partners to build experiences that help Merchants succeed on Pinterest. 

We’re looking for a qualitative researcher who has worked on digital e-commerce or advertising experiences and who can bring actionable insights to life to drive product impact. The ideal candidate is an experienced researcher who can lead, design, execute, and communicate impactful research on a deadline in a fast paced product development environment. 

What you’ll do:

• Prioritize and conduct research that varies in approach, scale, scope, timeframe and methodologies across multiple work streams, making sure to work on the right project at the right time
• Select and communicate the appropriate method or mix of methods (ranging from usability testing, diary studies, semi-structured interviews, participatory workshops, and everything in between) to answer research questions
• Build strong relationships as a strategic partner with Product, Design, Engineering, Product Analytics & Data Science, Product Marketing and other cross-functionals to identify high impact work and ensure it lands within teams
• Proactively communicate and share research findings with product teams, leaders, and other audiences in compelling, actionable, and engaging ways
• Inform and guide product decisions and strategy within the Merchants and broader shopping space

What we're looking for:

• 3+ years experience designing and conducting end-to-end product research (from initial design and recruitment through final deliverable) as part of cross-functional product teams
• Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with product leaders
• Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
• Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
• Excellent communication, collaboration, and group facilitation skills 
• Experience recruiting and conducting research with businesses or on B2B products, a plus

Relocation Statement:

This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.