Workplace Experiences Lead

Full Time
San Francisco, CA, USA
5 months ago

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

**THIS IS AN IN-OFFICE ROLE 5 DAYS/WEEK IN SAN FRANCISCO, CA**

Fastly’s Employee and Workplace Experiences team is on a mission to create the best Fastlyan experience no matter where an employee works each day. This position will be responsible for the physical and experiential environment in our company headquarters in San Francisco. In addition to executing our team strategy in San Francisco, you will collaborate across the Employee and Workplace Experiences team. You will contribute to event programming and other employee engagement projects. We are a dynamic team working to reimagine the future of work at Fastly. 

What You'll Do:

  • Ensure the San Francisco workplace is highly organized and runs smoothly. Tasks include:
    • Oversee all purchasing to ensure catering, snacks, beverages, and other supplies are stocked 
    • Act as first point of contact for all internal and external visitors 
    • Collaborate with facilities coordinator to liaise with workplace vendors, including building management, contractors, and janitorial staff
    • Collaborate with facilities coordinator to provide general support across various departments on topics including event setup, onsite team meetings, meeting/conference room technology etc.
    • Prioritize and complete ad-hoc projects and assignments in a thorough, accurate, and timely manner
    • Respond to employee feedback and inquiries through Jira
  • Create an engaging employee experience for Fastly employees
    • Plan and execute social events for San Francisco-area employees (i.e. holiday parties, Fastly traditions, and milestone celebrations) 
    • Collaborate with teammates on global and virtual events and experiences
    • Partner with San Francisco site lead and other senior leadership on employee engagement activities 
  • Maintain fiscal responsibility by planning all experiences and events within budget and tracking and submitting expenses in line with company guidance and policy

What We're Looking For: 

  • 3-5 years prior experience in any of the following: event planning, an administrative role, office management, facilities management or other hospitality/customer service experience (experience in more than one of these areas is strongly preferred). 
  • You’re a problem solver. If you’ve never done it before, you jump in head first. You are proactive, resourceful and accountable
  • You have exemplary communication skills, with the ability to build relationships and communicate effectively with employees at all levels of the organization
  • You pride yourself on being adaptable and comfortable with change
  • You possess an aptitude for staying focused on priorities in a fast-paced environment and pride yourself on your ability to manage the finest of details 
  • Skilled at adapting to project constraints and resolving problems on your own; ability to work independently 
  • Excellent computer skills including Windows, Microsoft Office, Google Workspace, JIRA, and Zoom

Work Hours: 

  • This position will require you to be in our San Francisco office 5 days per week and available during core business hours - typically between 8am and 5pm PT Monday-Friday. 

Work Location & Travel Requirements: 

This position is only open to the following office location:

  • San Francisco, CA 

This position may require travel as required by your role or requested by your manager.

Salary:

The estimated salary range for this position is $97,910 to $122,380.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), an open vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2023, we offer 10 paid local holidays, 11 paid company wellness days. 

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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