Role: Account Director / Regional Account Lead for CEU region - 18-month FTC

Location: Hamburg, Germany

ROLE MISSION

Join our dynamic team as a Regional Account Lead, where you'll have the opportunity to lead a Central Europe account for our largest fashion client, based in Hamburg, one of the key brand cities. Reporting to the Regional Director, you'll collaborate closely with global and regional teams, fostering strong relationships with key stakeholders and spearheading impactful content production. 

Partnering with the regional client, the Regional Account Lead, understands the complexities of working together daily and has a strong passion for championing and producing engaging creative across bought media, high-quality graphics, visual merchandising, and digital content across platforms. As a pivotal member of our team, you will lead all forecasting efforts, working closely with the regional producer to ensure successful delivery, while also building a partnership that consistently delivers added value to our client. 

As a Regional Account Lead, you will motivate your direct team to excel in their roles and ensure effective communication up to the global level, aligning with overarching objectives. You implement and oversee best practice processes alongside your Regional Producer to optimize efficiency and productivity, all while maintaining a keen eye for potential risks and cultivating a solution-oriented mindset to address challenges proactively. 

Across the accounts you champion the OLIVER strategic vision and drive growth, by demonstrating an ability to add value to the development of our clients’ business by generating fresh thinking and relevant new ideas, ensuring the agency is always at the forefront of all new initiatives undertaken by our clients, working with other senior members of the team to ensure exposure to the right expertise.  

THIS ROLE IS RIGHT FOR YOU IF...  

You’re someone who thrives on shared successes, especially as part of a team that’s making waves with innovative processes & high-volume delivery. Unexpected turns energise you, and you take challenges head-on, inspiring your entire team to find solutions and stay the course. Your positive spirit keeps your sleeves rolled up, always ready to seize every opportunity.   

You’ll be the kind of person who is great with clients and thinks on their feet. You relish adding value throughout the end-to-end creative process, adding your unique touch at every turn.   

Ideally, you’ll have experience in large-scale accounts in FMCG industries, such as Beauty or Fashion and experience across multiple channels – because we do the lot, from TV to DOOH to press to 121 to display, social and content.  

You’ll already be an Account Director looking for bigger challenges on a larger account where you can hone your existing skills and cultivate new ones. 

WHAT YOU WILL BE DOING IN YOUR ROLE

• Accountable for Central Europe account for 5 markets, including Germany, Austria, Slovenia, Switzerland, and the Netherlands, based in Hamburg.
• Work closely with the Regional Producer to deliver a high volume of localized assets, ensuring alignment with client objectives and brand guidelines.
• Build and nurture strong relationships with key stakeholders, serving as the primary communicator on project planning, status, risks, and challenges.
• Lead projects from global handover to regional localisation & deliver, ensuring direction, control, and effective communication throughout the process.
• Oversee digital and print campaigns covering owned and bought media, managing multiple campaigns, languages, and channels.
• Provide team leadership, line managing up to 3 reports, while also managing onsite and offshore teams to deliver against global & regional briefs.
• Drive campaign initiation, execution, and closure, monitoring progress, controlling deadlines, and ensuring successful delivery.
• Conduct yearly reviews, produce data lead monthly reporting and strategic QBRs, including invoicing and out-of-scope (OOS).
• Lead weekly status and monthly governance calls, while also managing the overall forecast across all markets.
• Review global campaigns, provide feedback to the global team, and update regional campaign trackers with forecast data.
• Lead kick off campaign meetings with the support of Regional Producer, and handle out-of-scope and out-of-guideline conversations as needed.
• Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs.
• Maintain financial accountability and champion new business growth, innovation, and attention to detail.
• Champion automation and innovation ways of working. 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

• Min 5+ years of relevant experience in digital and print, covering owned and bought media.
• Experience working with multiple campaigns, languages, and channels.
• Demonstrated team leadership experience, with the ability to line manage up to 3 reports.
• Strong account & project management skills, with experience managing onsite and offshore teams.
• Excellent communication and relationship-building abilities.
• Proven ability to drive successful campaign initiation, execution, and closure.
• Proficiency in financial management and forecasting.
• Keen eye for detail and commitment to innovation and new business growth.

***Please apply with a CV written in English.

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values; we have given you a brief overview below but would love to tell you more.

Be Ambitious – to succeed

Be Imaginative - to push the boundaries of what's possible

Be Inspirational - to do groundbreaking work

Be always learning and listening - to understand

Be Results-focused - to exceed expectations

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

talent@oliver.agency

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.