As a leader in 3D printing technology, Formlabs is reinventing the digital manufacturing industry. This mission takes innovation, persistence, and building the best team of people to make it happen. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktops of every designer, engineer, researcher, and artist in the world.

Formlabs is growing by the minute. Amid this rapid expansion, we’re looking for more operational muscle on our Finance & Accounting team. At Formlabs, joining this dynamic, intensely focused team means applying attention to detail and good judgment skills to financial operations, while delivering the accurate and timely information required to manage our scaling business.

3-month contract starting in July 2024. 

The Job:

• Process transactions across the entire quote to cash process including: 
• Customer call support which includes generating quotes,  providing pricing, placing orders and troubleshooting orders.
• Sales chat on Formlabs website, to help customers with their orders
• Customer onboarding activities which includes creating customer accounts, performing credit checks, and setting up payment terms and tax exemptions
• Sales order entry and review in compliance with Company policy and procedures
• Customer invoicing, customer portal uploads, cash application, accounts receivable aging review, and collection calls.
• Direct customer account support including responding to customer account questions, coordinating product returns, and issuing credit memos
• Other ad hoc tasks

You:

• Resolve issues and employ good judgment in the face of challenges
• Interest in cash process, collections, preparing and analyzing invoices, expense reports, and cost summaries
• Are an effective communicator when creating settlements with customers
• Motivated and able to power through tasks at lightning speed

Bonus:

• Passionate about 3D printing and the tech industry
• Advanced Excel skills (can perform complex functions)

We Offer:

• Catered lunch at the office 3 days per week
• Free beverages and snacks at the office
• Free 3D prints
• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Development opportunities both in-house and off-site

We build amazing things. Come join us!

We are an equal opportunity employer and value diversity in our company.  We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.