We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. We are looking for a talented Asset Protection Program Manager to join our Wayfair Retail Asset Protection team.  This is an incredible and unique opportunity to join a rapidly growing eCommerce company and to help build a department from the ground up – your professional home awaits you at Wayfair!

As the Asset Protection Program Manager, you will be an integral part of a dynamic Physical Retail Asset Protection team, unified by a mission to deliver world-class support to our valued partners. This role is field based and will report directly to the Senior Manager of Asset Protection Strategy, and your primary responsibility will be to serve as a trusted advisor, contributing your insights and expertise to identify and capitalize on emerging opportunities through data analytics from current data and future platforms you will create through field and stakeholder collaboration.In addition, you will ensure the highest standards of safety and security for Wayfair associates and customers on a daily basis and play a pivotal role in providing support to all relevant stakeholders in the event of emergencies, showcasing your ability to handle critical situations with professionalism and efficacy.

What You’ll Do 

• Maintain roadmaps for operational and business initiatives while providing execution support. 
• Enhance processes while driving change in customer and associate experiences while simultaneously fostering the development of new capabilities.
• Monitor the achievement of milestones related to security, safety, and risk within new store construction projects.
• Serve as the voice of Physical Retail Asset Protection, collaborating with the broader Global Safety & Security team, Physical Retail and other key STOs as needed.
•  Manage and handle sensitive information while maintaining confidentiality.
• Work with store and corporate leadership teams to resolve safety, inventory, and physical security related issues.
• Work with other data analyst and reporting teams to develop reporting for both store and field leadership teams as it relates to safety, risk, inventory accuracy, and shrink. 
•  Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.

What You’ll Need

• 3+ years of experience in retail asset protection or security (Required)
• Ability to travel domestically, up to 75% of the time required (required)
• Minimum high school diploma or equivalent required
• Experience in GBQ, Looker and MS Office (Preferred)
• Proficiency in Inventory management, Data analytics, and implementing necessary financial controls (Required)
• Knowledge of access control systems and CCTV systems is preferred
• Demonstrated working knowledge of safety and security concepts, best practices, policies, programs, and procedures. Preferably in a retail environment. (Required) 
• Ability to handle multiple projects, set priorities, strong organizational and time management skills (Required)
• Flexibility to support multiple buildings across multiple shifts that are dynamic and have changing business needs (Required)
• Strong reputation for honesty, integrity, and professionalism, with a commitment to maintaining confidentiality (Required)
• Outstanding verbal and written communication and persuasion skills, including the ability to present complex information clearly and concisely to various audiences and stakeholder groups, including executive level management. (Required)
• Excellent analytical and organizational skills, with demonstrated experience in hypothesis-driven learning and turning data into actionable insights. (Required)
• Sound business skills such as strategic planning, and good decision-making ability. (Preferred) 

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.