Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

This role is Hybrid and will be based out of our HQ office near London Bridge and your home.

The Team

The Global Grocery Grocery, Strategy & Analytics team reports into the VP of Global Grocery & Retail and the Deliveroo COO. We are responsible for setting the strategy and leveraging the best that Deliveroo has to offer to win in the new and highly competitive on-demand grocery market. The work is project-based; starting from initial strategic questions, we work through data to drive the right decisions before setting the implementation in action. As such the team is a great balance between high-impact strategic questions and seeing the impact of your decisions. The culture within the grocery team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast.

The Role

In this role you'll be finding solutions to some of the toughest and most exciting questions we must answer at Deliveroo. We are looking for a critical thinker to conduct quantitative and qualitative analysis to drive our business decisions. You will be working on projects end to end that provides strategic recommendations to the VP of Grocery & Retail and the COO. You will also be involved in operationalising new initiatives and enacting changes to how we operate in a rapidly evolving landscape. Questions you will answer might include:

• What is the opportunity size for a potential new product feature? (e.g. allowing customers to add a grocery order to their restaurant order)
• What matters most to customers when deciding between online grocery options? (e.g. price, speed, service, product range)
• How best can we support a particular market in delivering their growth targets?

Qualities We're Looking For

• DECISIVE AND INFLUENTIAL: you should thrive in a fast-paced environment, and be comfortable with suggesting quick yet calculated recommendations and communicating persuasively, even in times of ambiguity. More importantly, you must have a strong desire to galvanise action within Deliveroo.
• ANALYTICAL AND COLLABORATIVE: there will be number-crunching involved, but your role will also be about working with our teams in product, category management and finance, understanding how your insights are aligned with the direction the business is heading in.
• STRUCTURED: you will be working on multiple projects and competing priorities at the same time - from helping to lead a project, to analysing a problem and communicating recommendations in a concise manner, you will need to be methodical and rigorous in your approach.

Profile

We are looking for someone who:

• Has 2-4 years experience in consulting, investment banking or in a strategy function; experience in logistics, e-commerce or a customer-obsessed business is a plus.
• Has a hands-on mentality and is willing to get stuck into building the future of on-demand grocery.
• Can prioritise effectively while working on multiple projects concurrently and independently.
• Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively.

Requirements

Essential:

• Strong problem solving abilities involving identifying the root cause of problems, assessing risks/impacts and determining and implementing effective solutions.
• Highly analytical mindset with the ability to break down large data sets and turn them into actionable insights
• Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally.
• London-based with a minimum of three days required in the office

Nice-to-have:

• Knowledge of core SQL.
• Experience in a start-up environment (or as an entrepreneur).

Why Deliveroo?

At Deliveroo, we are transforming the way people think about food and shopping.

When you first think about Deliveroo, you probably think of getting great food, groceries and shopping to your home in minutes. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us - a story we would love you to help us shape.

We want to be the definitive delivery company - the app you go to any time you have a hunger pang or last minute shopping need. We are providing people with limitless access to different cuisines, restaurants and shops, turning cooking from a chore to a choice, and giving people the freedom to eat and shop what they want, when they want, where they want.

We now operate in 10 markets, with over 100,000 riders who deliver orders from 160,000 restaurants and 13,000 grocery partners in over 500 towns and cities worldwide.

Benefits And Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing companies in an incredibly exciting space.

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