Who We Are

Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.

Our best-in-class Talent team is looking for an early career Human Resources professional to help achieve this mission within our Global Service organization. 

Your role will be an influential and integral member of the Talent team, tasked with sharing HR knowledge and guiding stakeholders through policy and procedure to reach employment recommendations. You are considered a key point of reference to support the employee life-cycle at Wayfair, facilitating employee concerns, inquiries, and needs with their managers. Across various levels of operational leadership, you will engage to train leadership roles on the application of Wayfair’s policies and achieve consistency in our practices for culture, safety and performance. 

The role requires understanding and driving federal and state/provincial employment laws, to remain compliant under employee labor laws. The ability to analyze employee trends and data will aid in the development of new initiatives and support strategic workstreams within Talent. 

What You'll Do

• Support the corrective action process to include (but not limited to):  reviewing documentation related to attendance, work avoidance, general conduct, and performance improvement plans; coaching business leaders on effective documentation; and approving corrective action recommendations, partnering with legal as applicable.
• Partner with the Center of Excellence to drive employee resolution for complex Leaves of Absence issues, Benefits Site engagement, ad hoc Compensation changes required, and support of Employee Resource Groups.
• Conduct offboarding activities for employees (ie. exit interviews, reviewing separation documentation, separation emails, etc.)
• Review and analyze data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners to improve business results.
• Work cross-functionally to drive department specific projects and initiatives.
• Support Operations leaders via training of people manager tasks (Workday, SNOW, Payroll, etc.).
• Support employee relations, employee engagement activities, and investigations.
• Monitor and maintain accuracy of Employee Records using various HRIS systems.
• Support new-hire onboarding and performance management and iterate to drive the best experience to fast ramp, assist with programming.
• Engage in Talent programming that impacts the business. (ie. Safety Awareness Month, Learning & Development Adherence, etc.)

What You'll Need

• 1+ years in a dedicated Human Resources (HR) Generalist role or similar experience
• Outstanding interpersonal, verbal, and written communication skills
• Demonstrated knowledge of basic HR principles not limited to ADA, FMLA, FLSA.
• Technical experience utilizing system applications like Workday (HRIS systems), ServiceNow (ticketing systems), Google Suite, and Visier (analytical data platforms)
• Ability to build productive relationships and effectively influence all levels of the organization
• Ability to use independent judgment, problem-solve and be creative to drive resolution to unique HR related issues
• Ability to analyze, interpret, manipulate data as it relates to the HR function
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
• Flexible schedule to support dynamic needs of business

*The salary range for this position is $64,000-70,500 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.*

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.