At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

 

Business Intelligence Analyst - GTM Analytics

 

Why We Have This Role

The Qualtrics GTM Planning & Insights team seeks a Business Intelligence Analyst to drive impactful analytics and reporting in our rapidly growing business. This role plays a crucial part in enabling our go-to-market revenue operations by providing insights that inform strategic decisions. You will leverage data to identify opportunity areas that support our field teams and enhance overall performance. Your analytical expertise will facilitate data-driven decision-making, empowering the organization to achieve its growth objectives more effectively.

 

How You’ll Find Success

• Analytical Mindset: Demonstrate strong analytical skills with a focus on data-driven decision-making and a commitment to delivering actionable insights.
• Attention to Detail: Exhibit excellent organizational skills, managing multiple tasks while ensuring high accuracy and quality in your work.
• Proactive Problem Solver: Take the initiative to identify challenges, absorb context quickly, and work independently to find innovative solutions.
• Collaborative Spirit: Engage effectively with cross-functional teams, fostering open communication and teamwork to achieve common goals.
• Adaptability: Thrive in a fast-paced, dynamic environment, comfortably navigating ambiguity while meeting project deadlines and maintaining quality.

 

How You’ll Grow

• Grow your data analysis, problem solving, and communication  skills across while developing expertise in sales and go-to-market operations.  
• Learn how global sales, customer success, and marketing teams operate, and improve the data/systems/insights that drive their growth
• Opportunity to help build a team and function team from the ground up

 

Things You’ll Do

• Perform quantitative and qualitative analysis leading to actionable insights, assisting stakeholders throughout the business on special projects / reports.
• Handle inbound requests from field teams for data analysis, data requests, and decision making support. Proactively work with internal stakeholders to prioritize needs and/or requests on a weekly basis.  
• Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc.  Create queries, views, reports, and easy-to-consumption dashboards/visualizations.  
• Own end-to-end problem solving efforts from the discovery & exploration phase through to implementation.
• Own an entire area of go-to-market operations: taking projects from start to finish with high quality and impact, acting as the “subject-matter-expert”, and collaborating with stakeholders to ensure the analytics are being used to drive business outcomes.

 

What We’re Looking For on Your Resume

• 2-7 years experience in visual reporting tools such as Tableau; experience with SQL and data manipulation/transformation
• Relevant experience with sales operations, associated CRM systems (i.e. salesforce.com or SAP C4C), or sales planning processes is a plus
• Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience
• Degree from a top-tier university with a quantitative or systems focus (e.g. informations systems, computer science, STEM, business analytics, finance, data science)

 

What You Should Know About This Team

• The GTM Planning & Insights team is pivotal in shaping the operating rhythm of our global go-to-market field teams, managing key elements such as territory planning, quota setting, and performance management.
• We leverage customer journey analytics and performance data to inform decision-making and drive improvements across sales and customer success functions.
• This role offers a unique opportunity to work closely with diverse teams, fostering collaboration and innovation as we navigate high-impact challenges together.

 

Our Team’s Favorite Perks and Benefits

• Work-life integration is deeply important to us - we have frequent office events, team outings, and happy hour
• Wellness reimbursement - up to the value of MXN 6,250 per quarter can be reimbursed for a variety of wellness activities
• Allowances for meals, transportation, groceries, and more
• We take pride in our office design aiming at fostering creativity
• We believe in sharing Qualtrics' success which is part of the compensation for all employees

  The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.   Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.   ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act   Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.