Our Opportunity:

Chewy is looking for a Business Intelligence Engineer III to join our CRM team and drive actionable insights through development of robust business metrics, dive deep into the “so-whats” behind the data and provide crucial support for analytics and BI initiatives across the team. In this role, you will have the opportunity to leverage your expertise in data analysis and visualization to uncover key trends, opportunities, and challenges that drive business growth. This role offers the chance to collaborate with cross-functional teams to understand business needs, translate them into analytical requirements, and deliver innovative solutions that inform strategic decision-making. This is an exciting opportunity for individuals who thrive in a fast-paced environment, possess a passion for data-driven insights, and are committed to making a meaningful impact to growing CRM team’s success. 

What You'll Do:

• Develop and implement robust reporting to uncover actionable insights by identifying patterns, trends and opportunities that drive business growth and improve customer experiences.
• Collaborate with cross-functional teams to define key metrics & KPIs that align with organizational goals and objectives.
• Design and implement robust data models and reporting solutions to track and measure these metrics accurately.
• Provide comprehensive support for analytics & BI initiatives across the CRM team which includes assisting with ETL processes, optimizing data pipelines and troubleshooting data quality issues to ensure the integrity and reliability of analytical insights.
• Build and maintain scalable data pipelines, dashboards and reporting tools to monitor and track business metrics in real time.
• Work closely with data engineering, data science and BI teams to ensure data integrity, accuracy and accessibility for analysis and reporting purposes.
• Provide actionable recommendations and insights through interactive dashboards, reports, presentations and data visualizations that enable stakeholders to understand the so-whats and take action based on data-driven insights.
• Communicate findings, results, and recommendations to stakeholder at all levels of the organization through clear, concise and compelling manner.
• Collaborate with internal and external partners to enhance data collection, insights generation and deliver scalable solutions that address stakeholders needs and drive informed decision-making.

What You'll Need:

• Candidate must possess a Bachelor’s degree in Computer Science, Information Technology, Engineering, Statistics or a related field
• 7+ years of experience with detailed knowledge of BI data warehouse technical architectures, infrastructure components, ETL and reporting with analytics tools
• 3+ years of experience in data analysis, marketing experimentation and metrics building
• Experience using business intelligence reporting and visualization tools using Excel and Tableau
• Different database technologies, including Vertica, SQL Server, and Snowflake
• Writing and tuning SQL scripts
• Scripting for data pipeline automation & scheduling jobs using Python, data manipulations & processing using R.
• Experience with online & instore experimentations
• Conducting large-scale data analysis to support business decision making.
• Building functional and engaging customer experiences
• Bonus points if experience working with customer engagement platform such as Braze

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.