🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

About our Business Hiring Team:

We’re a small but mighty team, working on all the roles that are not Tech (Engineering, Product, Data or Design) and not in the world of Customer Service. In other companies, this is sometimes known as Corporate Functions. We touch on a huge variety of roles and so we talk to lots of different types of people every day. 

Your day-to-day  

You’ll work with Hiring Managers to structure and run great hiring processes.

• Our hiring managers are often busy team leads and executives. They’ll need your help to identify what skills they’re looking for and how best to assess these. You’ll be confident challenging their thinking and asking the right questions to figure this out. You’ll own everything about the hiring process from beginning to end, and be skilled at convincing candidates to join us.

You’ll care deeply about diversity and inclusiveness, and giving candidates an amazing experience

• We want to go the extra mile to make sure that every applicant to every job feels valued, respected and never wavers in their support for Monzo, whatever the outcome of their application. You’ll know where to find the right candidates from a range of backgrounds and have ideas about how to make sure they feel welcome at Monzo. And once we’ve decided we want to hire someone, you’ll move mountains in the background to make it an effortless, pleasant process, and keep that excitement burning.

You’ll love sourcing and be great at spotting great talent in CVs

• You’ll be great at sourcing passive candidates yourself, and thinking about how to get the best people interested in Monzo. You’ll be comfortable managing large volumes of applications and picking out those that best fit our requirements. 

You’ll be passionate about making processes work better.

• We constantly refine our hiring processes to make them simpler and more effective. You’ll use data to work out what’s going well and where things could be better, and share your findings with other members of the hiring team so we can all improve. 

You might already have a specialist area but you’ll be comfortable working on any role

• We don’t mind if you’re a generalist recruiter, or if you already have a specialism, as long as you’re initially happy getting stuck into hiring any role that needs you. You’ll work closely with other members of the hiring team to solve company-wide hiring problems, share what you already know and learn from their experiences. As the team builds out, you’ll be able to continue specialising as an individual contributor, or explore development into management or leadership.

You’ll be data-driven and comfortable running your own reports

• You’ll be comfortable using data to support your suggestions and observations within a hiring process.You’ll actively bring useful insights to your hiring managers to help them make informed decisions on process improvements and candidates. 

You should apply if:

• You’ve got experience recruiting multiple roles, possibly in a range of disciplines
• You care deeply about inclusiveness and diversity
• You love sourcing and pride yourself on your resourcefulness
• You’re empathetic, adaptable and respectful of candidates’ needs and priorities
• You can adapt your approach to work with a range of stakeholders with different needs
• You can tell whether somebody has the skills we’re looking for, without relying on previous job titles or qualifications

It would be great if:

• You've got experience recruiting in-house at a startup or scale-up
• You've worked directly with executives 

The interview process:

Our interview process involves 3 main stages: 

• A recruiter call with the Hiring Manager
• A loop interview with members of the hiring team and a key stakeholder 
• Final feedback and reverse interview

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact us on business-hiring@monzo.com. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

What’s in it for you:

💰 £44,000 - 60,000 ➕ plus stock options & benefits 

📍This role is based in our London office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. 

#LI-KB1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊