Card Processing Specialist, Shanghai

A universe of opportunities. Open to you.

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!

Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.

What’s the job?

The new team member will be working closely with our Card Processing vendor, understanding card technologies, the full cycle of transaction, working with MasterCard, support on going configurations and setting of programs (fees, limits, monitor transactions), and approve and control the vendor invoices.

Location

Shanghai, China

What you’ll be spending your time on:

Working closely with various internal Payoneer Departments:

• CSM, Product, R&D Teams for new product implementations, process improvements and scheme mandates.
• Risk team (Chargeback) to apply new technology and fraud parameters to make the card more secure.
• Account Management and Business Teams: help with onboarding new clients and find creative ways to fulfill the business requirements.
• Customer Journey and CSM: investigate complicated transaction cases coming from the customers to understand the issues and trends.
• Finance- Reconciliation team

Is this you?

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

For this role, you have:

• At least 2 years of experience with card processing/ payment issuing companies Must
• In-depth knowledge of card processing space transactions types (Authorization, Clearing & settlement), Matching process, different kind of transactions (Recurrent transactions), fees & interchange, different product (Pre-Paid, Debit, Credit) Must
• Analytic skills Must
• Ability to manage external vendors like Processing Companies. Preparing documents with requirements for development. Overseeing full development cycle including QA tests and SLA control
• Ability to run/monitor reports
• Project management skills and ability to manage projects within the company different teams
• Technical and good excel skills
• High level of English, written and verbal Must
• Relevant education: Industrial engineer, information system, or other relevant degree
• Knowledge in 3DS an advantage
• Experience with the network regulations & services(STIP, M4M, QMR report, Visa member letters, Mastercard bulletin, etc) is an advantage
• Experience with cards, EMV and Contactless technologies, and payment industry is an advantage.
• Experience with mobile payments like Apple Pay, Google Pay is an advantage
• Experience with different International Payment methods like WeChat, Alipay is an advantage.
• Knowledge of European regulations (PSD2) & USA regulations is an advantage.
• SQL knowledge – an advantage