GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.

Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The Transformation Change Manager at GoCardless will develop and implement change processes for our current change programmes in 2024/25. The Change Manager will ensure the smooth roll out and implementation of our Systems Transformation programmes across the business.

The Change Manager will interface with all levels of management and staff across GoCardless to ensure that changes are smoothly and effectively implemented, resulting in minimal friction for the business. 

This role will be contracted to the Central Change Services team, which is part of the Transformation Office.

What excites you 

Enabling change across a busy organisation:

• Developing and executing change management processes which are fit for purpose and work within the culture of the business
• Evaluating the impact of planned organisational change
• Developing and rolling out training and guidance for GeeCee’s for transformation programmes
• Leading change management work streams with a structured methodology and process
• Supporting development of communications relevant to change initiatives
• Defining success metrics and measuring performance against these
• Proactively monitor and anticipate changes impacting strategy in the landscape, including organisational enhancements, technological advancements, and evolving organisational needs

What excites us  

Your change management experience and skills, including:

• Excellent organisational and leadership skills, with the ability to prioritise tasks, manage multiple work streams simultaneously, and meet deadlines working collaboratively with others
• Demonstrated ability to influence and motivate cross-functional teams, driving results
• Strong analytical and problem solving skills, with attention to detail and ability to support data driven decisions
• Excellent interpersonal and communication skills, with the ability to promote cultural change, negotiate priorities and solutions, and resolve conflicts where required
• Your ability to develop change related plans or strategies that outline the direction and goals for our transformation programmes
• The ability to analyse problems, think critically, and develop innovative solutions that address challenges and overcome obstacles
• Your ability to identify risks and proactively make decisions that mitigate their potential impact

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
• Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
• Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave -to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.