We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

Job Description:

We are seeking a Chief of Staff to Carsten Thoma, the President at Celonis. As Chief of Staff, you will be a critical partner to the President, and supporting key customer relationships and strategic initiatives based on his agenda. This role allows you to work closely with the senior leadership team and make a significant impact on the organization's growth and success.

This is your unique opportunity to:

• experience top level interactions at Celonis customers, partners and other external stakeholders of Celonis.
• learn how a software company is managed both in daily business as well as strategically planning Celonis’ future
• contribute significantly to Celonis growth trajectory in the upcoming years
• gain and grow entrepreneurial competence
• take ownership and grow your leadership skills

Key Responsibilities:

1. Drive and Control Executive Sponsorships and Key Customer Relations:

• Collaborate with Carsten & account teams to manage and nurture executive-level customer relationships, including correspondence.
• Oversee the development and execution of strategic customer engagement plans and meeting briefing documents.
• Support executive sponsorships for key accounts and ensure their successful execution.

2. Inbox Management & Calendar Control:

• Proactively manage Carsten’s email inbox, screening and prioritizing messages or summarizing requests in collaboration with Carsten’s EA.
• Work closely with Carsten’s EA to optimize Carsten’s calendar, ensuring efficient use of time, balancing internal and external commitments.
• Anticipating scheduling conflicts and providing solutions to ensure optimal efficiency and priority.

3. Facilitate Team Communications & Collaboration:

• Act as a key liaison and buffer between Carten's office and other departments and work closely with the internal communications leader.
• Facilitate clear and effective communication among different teams.
• Coordinate the dissemination of strategic updates, initiatives, and priorities to all relevant stakeholders.
• Organize meetings or workshops to drive forward strategic priorities, coordinating the right participants.

Qualifications:

• Bachelor's degree in Business, Management, or a related field. MBA would be preferred.
• 5+ years of experience in executive-level roles, with a track record of successfully supporting senior executives.
• Exceptional organisational and project management skills.
• Strong communication and interpersonal abilities, including empathy and tact.
• Proven ability to maintain confidentiality and handle sensitive information.
• Proficiency in project management and collaboration tools.
• Strategic mindset with the ability to drive change and process improvements.
• Comfortable working in a fast-paced and dynamic environment.
• Ability and motivation to quickly understand and assess various requirements and solve unique problems across business domains
• Analytical rigor
• Strong entrepreneurial traits and passion for execution

What Celonis can offer you:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Join us as we make processes work for people, companies and the planet.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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