Why is now a really exciting time to join Synthesia?

 

Synthesia's vision is to build the first fully programmable video generation platfor and help everyone transform non-video content into video. We are the world’s leader in synthetic AI, working with some of the world’s biggest corporate and media brands; BBC, EY, Facebook, McDonalds, Amazon and WPP, to name a few! We already partner with big celebrity names such as David Beckham and Lionel Messi, a campaign collaboration which also received a Cannes Lion Award in 2021. We have crazy user traction with our first self-service product for businesses in just 6 months since the unveiling! Despite the product still being in public beta, we have a very high NPS of 71 and growing! Today we are a +250-person company having recently closed our Series C investment round of $90m from names like Mark Cuban, First Mark Capital, Kleiner Perkins, Seedcamp, Google Ventures and more! Currently ranked 4.8/5 on G2 🌟 We are officially a Unicorn company!!!🦄🎉Not sure what we’re talking about? Check out our brand video that explains what we’re doing at Synthesia in a way that even our grandparents *kind of * understand what this AI video stuff is all about!

  Join the rocket ship while it's taking off! 🚀

 

The role...

As our Content Moderator, you will be responsible for tracking, understanding and avoiding unethical use of our technology. You will handle any breaches to our Terms of Service and keep the list of words for the machine moderation layers up to date. You will ensure legal compliance and safety of content.

We have multiple layers of machine and human content moderation already implemented at Synthesia. Part of your role is to keep improving our content moderation systems. Content moderation is a complex task, with ambivalent areas. Working with Synthesia's management, you will bring these ambivalent areas to light and implement systems to track good faith, versus bad faith use.

You will use our ethical principles and our Terms of Service to inform content moderation decisions. Our general stance is that Synthesia is not a public town hall, and we go beyond our legal requirements to ensure ethical use of synthetic media.

 

About you...

• As we’re a global company with global customers, we need to make sure we’re available to support them 7 days a week. We’re looking for someone who is happy doing shift work, Monday-Sunday.
• Experience with content moderation of a technology platform
• Experience with high pace work environments
• Experience with customer service or research
• Highly organised, systematic doer
• Practical, non-theoretical
• Based in the East Coast timezone

At Synthesia we expect everyone to...

• Be an owner
• Focus on outcomes over Inputs and Plans
• Make the journey fun
• Default to simple

You can read more about this in this public Notion page - https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2 

 

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer...

💸 A competitive salary + stock options in our fast-growing Series C start-up.

🍼 Paid parental leave.

🌴 25 days of annual leave + public holidays in the country where you are based.

🎉 Fun culture with regular socials and company retreats (Portugal, Copenhagen & Barcelona!)

👉 A generous referral scheme.

💻 A brand new computer + monitor and an additional home office set-up budget.

🚀 A huge opportunity for career growth as you’ll help shape a market-defining product.

 

 

✨ We will always take hustle and ambition over grades and have structured our interview process to reflect this.

If you want to be a part of building a legendary company, COME JOIN US! 😊