This is an onsite role in Boston, MA. 

Become a Creative at Wayfair, home to one of the retail industry’s largest in-house creative agencies. Our in-house creative agency is a world-class team of brilliant minds, comprised of many disciplines – designers, copywriters, stylists, editors, cinematographers, directors, producers, and more. Our work fuels all forms of on-site and off-site marketing and communication with our consumers, from email to direct mail, to site work, social, TV, physical retail, and beyond. 

We are seeking two full-time Copywriters – one to support our Experience & Physical Retail team and another to support our Creative Development team –with proven experience writing for a retail audience and a strong interest in furniture and design. We use data-driven insights to guide our work, but we also believe in a healthy dose of spirited storytelling as we strive to transform the e-Commerce landscape. If that piques your interest, keep reading. 

What You’ll Do: 

• Under the guidance of the Creative Director, ACDs, and in close collaboration with your design partners, concept and write short- and long-form copy across marketing channels and brand touchpoints, such as omni-channel campaigns, retail signage, experiences, editorial site content, and beyond.
• Use Wayfair’s wealth of performance metrics and other data (especially customer insights) to guide smarter creative decisions. 
• Live in lockstep with your cross-functional partners. You'll be responsible for maintaining seamless communication, understanding and influencing their priorities and goals, and effectively producing creative that supports (and furthers) those objectives. 
• Do all of the above in a fast-paced environment where deadlines are daily and the volume of work is high. It’s not a small or easy task, but it’s a fun and rewarding one. 

Who You Are: 

• 4+ years experience writing for a retail audience (either in-house or at an agency). Ideally, you’ve worked with both digital and print.
• Deeply obsessed with home furnishings, interior design, and style, with a sincere interest in the retail industry. 
• Proven ability and experience writing knock-your-socks-off short- and long-form copy that speaks to a range of audiences (e.g. different brand customers, voices, etc.). 
• Passionate about the creative process of writing as well as the mechanics and finer points of proper grammar, syntax, and punctuation. 
• Endlessly curious about the customer – their passions, needs, and pain points. 
• An expert collaborator and someone who works well with other writers and designers, and is responsive to feedback from both creative leadership and stakeholder groups.
• Strong ability to articulate your ideas and opinions and self-advocate, with proof points to ground them. 
• Known for your meticulous attention to detail, ability to multitask, and a strong belief that an organized Creative is a successful Creative. 

For consideration, an online portfolio or samples of your work are required. 

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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